Problem Lookup › Mercedes-Benz › Sprinter › 2020
Car problem report
2020 Mercedes-Benz Sprinter problems, recalls and owner complaints
What the 2020 Mercedes-Benz Sprinter has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 25safety recalls
- 103owner complaints
- 4crash reports
- 2fire reports
- 15%fail the UK MOT
103 complaints, against an average of 48 for the other 13 Mercedes-Benz Sprinter model years.
Every Mercedes-Benz Sprinter model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Mercedes-Benz Sprinter?
The components named most often in the 103 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 Mercedes-Benz Sprinter owners describe?
Found by reading the text of all 103 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does adaptive cruise control not work properly on my 2020 Mercedes-Benz Sprinter?13 owners · 12.6%
- Why does my 2020 Mercedes-Benz Sprinter stall, lose power or shut off while driving?11 owners · 10.7%
- Why does the power steering fail or feel heavy on my 2020 Mercedes-Benz Sprinter?4 owners · 3.9% · Recall 21V241000
Has the 2020 Mercedes-Benz Sprinter been recalled?
25 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Instrument Cluster/Panel Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Structure: Body Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Risk: Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
Structure: Critical Fasteners Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Fix: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Structure: Critical Fasteners Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
Fix: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Electrical System: Instrument Cluster/Panel Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Visibility: Defroster/Defogger/Hvac System: Fan/Motor Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk: A wiring harness that overheats increases the risk of a fire.
Fix: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Power Train: Automatic Transmission: Internal: Park Pawl Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Electrical System: SoftwareOver-the-air fix Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Back Over Prevention: Display Function Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Electrical System: Software Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Risk: Unintentional vehicle movement can increase the risk of a crash.
Fix: Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Service Brakes, Hydraulic: Foundation Components: Disc Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Risk: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Fix: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Electrical System Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Fix: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Electrical System: SoftwareOver-the-air fix Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Structure: Body: Door: Hinge And Attachments Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Risk: Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Fix: Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Steering: Hydraulic Power Assist: Hose, Piping, And Connections Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Electrical System: Instrument Cluster/Panel Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Service Brakes, Hydraulic: Pedals And Linkages Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Risk: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Fix: DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Latches/Locks/Linkages: Doors: Lock Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Fix: DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Back Over Prevention: Sensing System: Camera Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Electrical System: Software Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Service Brakes, Hydraulic: Foundation Components: Disc: Caliper Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Risk: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Fix: DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
Steering: Hydraulic Power Assist: Hose, Piping, And Connections Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Fix: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Service Brakes, Hydraulic: Foundation Components: Hoses, Lines/Piping, And Fittings Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.
Risk: Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.
Fuel System, Gasoline: Delivery: Hoses, Lines/Piping, And Fittings Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Risk: A fuel leak can increase the risk of a fire.
Fix: DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Air Bags: Side/Window Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Is the 2020 Mercedes-Benz Sprinter recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAOn affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest…On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Risk: On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Fix: Replace the fuse and its supply line and relocate the fuse.
UK DVSAMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does…Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration
Risk: On affected vehicles the instrument cluster may fail when starting. Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.
Fix: Update the instrument cluster software.
UK DVSAOn certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially…On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component.
Risk: On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component.
Fix: Replace the glow plug relay and install an additional glow plug relay cover on the affected vehicles.
UK DVSAOn affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and…On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Risk: On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Fix: Update the software of various control units.
UK DVSAOn affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and…On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Risk: On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Fix: Update the software of various control units.
UK DVSAThe software of the rear-view camera on certain vehicles might not meet specifications
Risk: The software of the rear-view camera on certain vehicles might not meet specifications.
Fix: Update the software of the rear-view camera of the affected vehicles.
UK DVSACrankshaft might not meet required specification
Risk: On certain vehicles with an OM654 classic diesel engine the crankshaft might not correspond with the required specification
Fix: As a precautionary measure the engines will be replaced on the affected vehicles
UK DVSAA software implausibility error in the hv 'battery gateway' control unit may cause the contactors of all hv batteries to be opened…A SOFTWARE IMPLAUSIBILITY ERROR IN THE HV 'BATTERY GATEWAY' CONTROL UNIT MAY CAUSE THE CONTACTORS OF ALL HV BATTERIES TO BE OPENED UNNECESSARILY
Risk: A software implausibility error in the HV battery gateway control unit may cause the contactors of all HV batteries to be opened unnecessarily.
Fix: Update the software of the HV battery gateway control unit.
UK DVSAA temporary fault with the automatic transmission internal park pawl mechanism may occur
Risk: On certain vehicles fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended.
Fix: As a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles.
UK DVSAThe distance between the brake line and wiring harness may not be sufficient
Risk: On certain Mercedes-Benz Sprinter vehicles the distance between the brake line and the wiring harness may not be sufficient.
Fix: Check and apply an anti-chafe protection to the affected components. If damage to the components is already evident then the affected components will be replaced and anti-chafe protection applied.
UK DVSACracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life
Risk: On certain vehicles with a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life.
Fix: Replace the affected trailer-coupling block/crossmember with a reinforced variant.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: On certain vehicles the behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the HERMES communication module for the emergency call system on the affected vehicles
UK DVSAElectrical cables may be improperly routed or mounted within the front swivel seat frames
Risk: Electrical cables may be improperly routed or mounted within the front swivel-seat frames.
Fix: Inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.
UK DVSAThe brake hose of the front axle could touch and chafe the wheel housing interior lining.
Risk: The brake hose of the front axle could touch and chafe the wheel housing interior lining.
Fix: Exchange the brake hoses on the front axle on the affected vehicles with a revised version.
UK DVSAThe hydraulic power steering return line hoses may detach at their connection points
Risk: The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.
Fix: Check the return line connections of the power steering and install a screw type clamp at the connection point if needed.
UK DVSAOn certain front wheel drive vehicles equipped with an additional traction battery the attachment bolts on the frame of this high voltage…ON CERTAIN FRONT WHEEL DRIVE VEHICLES EQUIPPED WITH AN ADDITIONAL TRACTION BATTERY THE ATTACHMENT BOLTS ON THE FRAME OF THIS HIGH VOLTAGE BATTERY COULD BE LOOSE
Risk: On certain front-wheel-drive vehicles equipped with an additional traction battery the attachment bolts on the frame of this high voltage battery could be loose.
Fix: Tighten the screwing of the high voltage battery module on the affected vehicles according to the respective specification.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
UK DVSAThe retaining washer on the bolt connecting the brake pedal to its bearing block could come loose
Risk: The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
Fix: Secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
UK DVSAThe corrosion protection of the high voltage battery housing may not be sufficient
Risk: The corrosion protection of the high-voltage battery housing may not be sufficient.
Fix: Inspect clean and wax the housing of the high-voltage batteries. In cases of existing significant corrosion an affected battery module would be renewed.
UK DVSAAn incorrect fuse type for the electric system of the air suspension could have been mounted by error
Risk: The fuse for the electric system for the air suspension may be incorrectly specified.
Fix: Check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.
UK DVSAThe rescue cutting line located in the seat box of the driver seat may not be accessible
Risk: The rescue cutting line located in the seat box of the driver seat may not be accessible.
Fix: Reposition the rescue loop on affected vehicles.
UK DVSAVehicles have been delivered with an operating manual that doesn't contain a warning notice for the exclusive use of an approved charging…VEHICLES HAVE BEEN DELIVERED WITH AN OPERATING MANUAL THAT DOESN'T CONTAIN A WARNING NOTICE FOR THE EXCLUSIVE USE OF AN APPROVED CHARGING CABLE FOR CHARGING THE HIGH VOLTAGE (HV) BATTERY
Risk: Vehicles have been delivered with an operating manual that doesn't contain a warning notice for the exclusive use of an approved charging cable for charging the high-voltage (HV) battery.
Fix: Attach a supplementary sheet with a corresponding warning notice in the operation manual for the affected vehicles.
UK DVSAThe gear recognition function in the transmission could not function as intended
Risk: The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
Fix: Update the software responsible for gear recognition on the affected vehicles.
UK DVSAThe rear brake calliper may leak brake fluid into the housing of the electric parking brake
Risk: The rear brake calliper may leak brake fluid into the housing of the electric parking brake.
Fix: Replace the rear brake callipers and update the ESP software.
UK DVSAThe accelerator pedal may not have been mounted on the vehicle in accordance with the specification
Risk: The accelerator pedal may not have been mounted on the vehicle in accordance with the specification.
Fix: Check the correct installation of the accelerator pedal on the affected vehicles and if necessary renew it.
UK DVSAA software update of the electronic stability programme (esp) control unit is required
Risk: A software update of the Electronic Stability Programme (ESP) control unit is required.
Fix: Update the ESP control unit software in the affected vehicles.
UK DVSAOn affected vehicles front and rear brake hoses may have sustained an outer cut
Risk: On affected vehicles front and rear brake hoses may have sustained an outer cut.
Fix: Check brake hose condition and renew if necessary.
UK DVSAPossible damage and short circuit of the glow plug relay in certain collision scenarios
Risk: Possible damage and short circuit of the glow plug relay in certain collision scenarios
Fix: Retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles
UK DVSAVehicles were produced and delivered without the necessary rear underride guard
Risk: Vehicles were produced and delivered without the necessary rear underride guard.
Fix: Retrofit the rear underride guard on the affected vehicles.
UK DVSAThe threaded connections that join the front axle wheel bearings and drive shafts may work loose
Risk: The threaded connections that join the front axle wheel bearings and drive shafts may work loose.
Fix: Check the threaded connection of the drive shaft on the affected vehicles and correct it if necessary.
UK DVSAThe electric lines routed near the frame for the rotating seats may get jammed
Risk: Electric lines routed near the frame for the rotating seats may get jammed and thus be damaged.
Fix: Correct the routing of the wiring harnesses of the rotating seats on the affected vehicles.
UK DVSAIncorrectly implemented threaded connection of the propeller shaft intermediate bearings at the underbody
Risk: The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles.
Fix: Renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.
UK DVSAThe operating manual does not specify certain conditions under which the automatic parking function of the automatic gearbox operates
Risk: The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates.
Fix: Add a supplementary booklet with a correct description of the Auto-P function to the operating manual.
UK DVSAThe wheel arch liner on the front axle could touch and chafe the flexible brake hose
Risk: The wheel arch liner on the front axle could touch and chafe the flexible brake hose.
Fix: Check the condition and clearance of the flexible brake hoses replacing them if necessary. Additionally the corresponding wheel arch liner will be modified to provide adequate clearance.
UK DVSAThe screw connection on the upper hood catch may not have been carried out correctly
Risk: The screw connection of the upper hood (bonnet) catch may not have been secured properly
Fix: Check the torque of the screw connection and replace any missing screws if necessary
UK DVSAIf the rotary light is switched to a different position very quickly the brightness of the rear lamps may be reduced significantly.
Risk: A malfunction of the rear lamps may occur
Fix: The signal and actuation module will be re-coded on the affected vehicles
EU Safety GateFluid could enter into the amplifier, causing an internal short circuit and creating a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fuse for the heating, ventilation and air conditioning system may be faulty, which can cause excessive contact heat generation,…The fuse for the heating, ventilation and air conditioning system may be faulty, which can cause excessive contact heat generation, increasing the risk of fire or injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks in the area of the connection part of the coupling support could lead to the detachment of the coupling device, creating a risk of…Cracks in the area of the connection part of the coupling support could lead to the detachment of the coupling device, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 08/09/2022
EU Safety GateA component of the parking lock system may wear out.As a result, the vehicle may begin to move out of parking position, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA coding of a control unit may not match the individual vehicle equipment so that the affected control units may malfunction.As a result, some functions of the electronic stability program control unit may not be fully available, thus changing the braking and control behavior, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and…A defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and cause an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and…A defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and cause an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe insulation of an electrical wiring harness may chafe.This could cause a short circuit and vehicle fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe seat cable harnesses may be incorrectly installed.As a result, the side airbags may be activated for no reason, increasing the risk of injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe functioning of the emergency call system may in some cases be impaired.The communication module software will be updated on affected vehicles.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe high-voltage battery module may be attached incorrectly.As a result, it could become detached from the vehicle and fall onto the road, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIncreased wear on a sealing ring in the electric parking brake delivery spindle may lead to leakage of the braking system on the brake…Increased wear on a sealing ring in the electric parking brake delivery spindle may lead to leakage of the braking system on the brake saddle of the rear axle.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe hydraulic power steering assistance may be defective and could fail.This will lead to increased risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fuse configuration may be incorrectly documented in the owner’s manual and service documentation.As a result, a fuse could be changed incorrectly and cause increased electricity flow, leading to cable scorching and increased risk of fire or accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks may form at the point where the trailer hitch is connected to the vehicle.This could cause the trailer coupling to break, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe accelerator pedal may be installed incorrectly.As a result, it could become detached, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateInstructions on charging behaviour and appropriate warnings are missing.This can lead to increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a production error and the possible ageing of the materials, brake fluid may leak from the brake hose.As a result, the braking performance may be impaired, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA wiring harness may be incorrectly installed.As a result, the vehicle may accidentally start and roll away, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe welding of longitudinal members could be faulty.As a result, there may be increased risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateWater may ingress into the high voltage battery due to insufficient sealing of the battery casing and possible corrosion.As a result the vehicle may not be able to start, and furthermore, this could lead to increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fatigue strength of the ball coupling device may be inadequate.As a result, the device could crack and break, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe rear underrun protection is missing on certain configurations of the vehicle.This can lead to increased risk of injury in the event of a rear impact.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe glow time amplifier may be damaged in the event of an accident.This can lead to a short circuit and an increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe electrical wiring harness can jam and become damaged in the bogies of the front seat.This can cause the side airbag to be released inadvertently, increasing the risk of an injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe driveshaft intermediate bearing on the underbody of the vehicle may not have been fastened in accordance with the specifications.As a result, the Power take-off (PTO) shaft can penetrate and damage the fuel tank and the surrounding components, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe vehicles are equipped with tyres that are not approved for the vehicle configuration.This will increase the risk of an accident in certain driving conditions.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateOwing to a faulty door drive, the door’s closing function could fail.There is a risk that a passenger who leans against the door might unintentionally open it and fall out. No information
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe front brake hoses can be damaged by coming into contact with the front inner wing.Consequently, brake oil may leak, leading to reduced brake performance and increased braking distance, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe bolt connections of the car body and substructure may be inadequate.This may lead to impaired handling and have an adverse effect on crash behaviour, increasing the risk of injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe leaf springs on the rear axle may have not been fitted in accordance with the specifications.This will impair the driving stability, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2020 Mercedes-Benz Sprinter fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2020, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2020 Mercedes-Benz Sprinter owners report?
12 of the 103 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
This vehicle with 19711 mileage was parked in the driveway. The engine started normally, but a red error message stated, "Service Required Do Not Shift Gears Visit Dealer". I contacted the local dealership and Mercedes Roadside Assistance was not able to reset the software. The driveshaft was disconnected and two tow trucks were needed to pull the vehicle out of the driveway and then tow to the dealership. The technician found "internal electrical fault in ISM causing shifter not to come out of park". The electronic shifting unit was replaced and the vehicle is functioning normally. The…
What component or system failed or malfunctioned, and is it available for inspection upon request? The Adaptive Cruise Control turns off and then won't reset while driving. When the Adaptive Cruise Control turns off and then won't reset while driving. How was your safety or the safety of others put at risk? This causes the vehicle to immediately loose power. When traveling at highway speeds and vehicles are getting ready to pass us, then the cruise stops, we have been nearly rear ended multiple times on our last trip. Has the problem been reproduced or confirmed by a dealer or independent…
Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active traffic conditions. The first engine failure occurred at approximately 303,000 miles. The second failure occurred at approximately 140,000 miles after engine replacement. In both cases, there were no prior warning signs, diagnostic alerts, abnormal noises, or performance issues before sudden and catastrophic engine shutdown. Both incidents occurred while I was operating the…
On November 28, 2025, I experienced a vehicle fire in my Mercedes 2020 Sprinter 2500 4WD van. The van engine was on and idling while heating up with the van heater blower on level 6 (out of 7). After about 45 minutes, I saw a haze first and then smelled smoke. Unsure of the source, I turned the vehicle off and exited with my dog. I opened the hood to look for smoke in the engine bay. No smoke under the hood. I contact Mercedes Roadside and open the driver side door where I see flames under the seat. I grabbed the fire extinguisher I installed and put the fire out within 20-25 seconds of seeing…
I had 5 recalls completed at the MB Sprinter dealership in Pleasanton CA on 11/06/2025. Had hardly driven it 100 miles or 5 times since then when I noticed it was not always going into park. One recall had to do with not going in park when you push park button while foot on brake. I was not having that problem until the MB Sprinter dealership did the recall work. Now every 5th time or so it does not go in park when I push park button while foot on brake. Dealership insists I must pay to have this fixed even though their recall work caused it. This is a severe safety hazard that could result in…
I’ve had two issues with my sprinter van that were transmission shift module that left me stranded with no way to shift the car into neutral. I was blocking a fuel pump and couldn’t get the car into gear. The first time I was stuck in a parking lot with the same issue. I can’t believe no one else had this issue. The screen message said “Service required do not shift gears” I purchased the van new in 2020. It only has 17000 miles on it. The dealerships Mercedes Benz in Sioux Falls and Mercedes Benz in Rochester Minnesota repaired the van.
repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed minimums that the vehicle cannot keep up (20 mph max while climbing moderately), unable to downshift when going downhill - relying solely on braking to keep speed below safe limit or speed limits. EGR failed again after cleaning, in as little as 3 months. No repair seems possible, only repeated…
Vehicle loses power and is unable to move. Pressing the accelerator to the floor, the engine develops no power. This happens randomly at higher altitudes. We have had several instances of power loss while merging into traffic. Total loss of power left us sitting in busy intersections. This is a common issue with these vehicles with no known fix available. Mercedes should be repairing thus problem before someone is seriously injured.
Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter service. These systems have not worked more than 2% of the time. MB keeps changing items with no improvement. I told them to test on I-95 or The turnpike, as that's when we use it safely. Service tech said they're not allowed to test it there; we told them that's when it won't work, when we need it…
The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the crosswind assist activated, applying the brake, and briefly taking control of the steering, prompting the contact to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was…
The adaptive cruise control, auto emergency breaking and collision warning stopped working on the vehicle on a clear day as I was entering the freeway for a long drive. It said sensors were dirty. I stopped, shut off vehicle, cleaned all sensor locations, and restarted vehicle. Sensors worked for 5min and then stopped again and have yet to start functioning after 4 days and extensive driving. It appears that this is a common issue for other 2019+ Sprinter owners. This definitely reduces the safety of the vehicle for the driver, passengers and other vehicles. Shut-off without warning, reduces…
Serpentine belt shredded, cooling fan separated from clutch, pulley screws missing and pulley completely freed from mount and loss of power steering. This seems very similar to previous recall which my vehicle was supposedly not impacted by. Losing power steering in a large vehicle like this is extremely dangerous. Loose components in engine bay has potential to cause more problems. Fan and pulley completely free to come off and fly around bay. This problem has been seen by 10+ Revel owners in the last few weeks. This topic is being openly discussed on public forums and social media. It is…
Mercedes-Benz guides on CarHooq
2020 Mercedes-Benz Sprinter: questions owners ask
Is the 2020 Mercedes-Benz Sprinter reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 103 complaints with NHTSA about the 2020 Mercedes-Benz Sprinter; the most common categories were electrical system (28, 27.2%), power train (20, 19.4%), forward collision avoidance (18, 17.5%). There are 25 safety recalls. 4 complaints mention a crash, 2 mention a fire.
What are the most common problems with the 2020 Mercedes-Benz Sprinter?
Across 103 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (27.2% of complaints), power train (19.4% of complaints), forward collision avoidance (17.5% of complaints), engine (15.5% of complaints), service brakes (14.6% of complaints). One complaint can name several components.
Does the 2020 Mercedes-Benz Sprinter have any recalls?
Yes. NHTSA lists 25 recalls for the 2020 Mercedes-Benz Sprinter; the most recent (campaign 24V930000, 2024-12-13) concerns Electrical System: Instrument Cluster/Panel. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does adaptive cruise control not work properly on my 2020 Mercedes-Benz Sprinter?
13 of the 103 owner complaints NHTSA has on file for the 2020 Mercedes-Benz Sprinter (12.6%) describe adaptive cruise control disengaging, braking or not working. One owner wrote: "The cruise control system and related systems (distance control and automatic braking) repeatedly malfunction. Specifically the systems go off and on without warning." (NHTSA complaint 11491500, October 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Mercedes-Benz Sprinter stall, lose power or shut off while driving?
11 of the 103 owner complaints NHTSA has on file for the 2020 Mercedes-Benz Sprinter (10.7%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "The vehicle experiences complete loss of power (dead peddle) in 2 situation. both of which happen completely randomly. 1. From the start at zero miles per hour." (NHTSA complaint 11626585, November 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the power steering fail or feel heavy on my 2020 Mercedes-Benz Sprinter?
4 of the 103 owner complaints NHTSA has on file for the 2020 Mercedes-Benz Sprinter (3.9%) describe power steering failing, locking up or turning heavy. 2 related recalls exist: campaign 21V241000 (steering: hydraulic power assist: hose, piping, and connections). The fix: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. One owner wrote: "Power steering hose is not long enough, is poorly connected/clamped, and has been disconnecting from multiple of these vehicles, causing an immediate emergency situation (loss of power steering), and an immediate vehicle breakdown." (NHTSA complaint 11414689, May 2021). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Sprinter
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2020 only; combines NHTSA's entries for SPRINTER (VS30), SPRINTER 1500 12 PASSENGER, SPRINTER 1500 CARGO, SPRINTER 2500 12 PASSENGER, SPRINTER 2500 15 PASSENGER, SPRINTER 2500 CARGO, SPRINTER 2500 CARGO DIESEL, SPRINTER 2500 CREW, SPRINTER 2500 CREW DIESEL, SPRINTER 3500 and SPRINTER 4500.