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2023 Mercedes-Benz Sprinter problems, recalls and owner complaints
What the 2023 Mercedes-Benz Sprinter has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 38owner complaints
- 0crash reports
- 1fire report
- 0injuries reported
38 complaints, against an average of 53 for the other 13 Mercedes-Benz Sprinter model years.
Every Mercedes-Benz Sprinter model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Mercedes-Benz Sprinter?
The components named most often in the 38 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Mercedes-Benz Sprinter owners describe?
Found by reading the text of all 38 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2023 Mercedes-Benz Sprinter been recalled?
NHTSA lists no safety recalls for the 2023 Mercedes-Benz Sprinter as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2023 Mercedes-Benz Sprinter recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAPropeller shaft weld seam
Risk: On certain Sprinter model 907 vehicles a welding seam of the propeller shaft might not meet specifications.
Fix: Replace the propeller shaft on the affected vehicles.
UK DVSAReplace spring U-bolts of rear axle springs
Risk: On affected vehicles the spring U-bolts may not have been subject to treatment to increase their hardness which may lead to them fracturing.
Fix: Replace the spring U-bolts on the affected vehicles.
UK DVSAB-Pillar Reinforcement
Risk: On affected vehicles the weld points of a reinforcement in the right B-pillar may not correspond to the specifications. In this case the reinforcement in the B-pillar may work loose over time and fail to transmit the belt forces to the B-pillar as intended. This would increase the risk of injury in the event of an accident.
Fix: Rework the B-Pillar on the affected vehicles if necessary.
UK DVSAOn affected vehicles the wheel rim structure might not meet specifications.On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure.
Risk: On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure.
Fix: Change the wheel rims.
UK DVSAOn affected vehicles the screw connection of the partition wall might not meet specifications.
Risk: On affected vehicles the screw connection of the partition wall might not meet specifications.
Fix: Check and rework the screw connections
EU Safety GateThe fastening of the handbrake cable bracket may become detached.As a result, the handbrake stops working. This increases the risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe spring clamps on the rear axle may not have been hardened, leading to an insufficient pre-tension.This could increase the inclination of the rear axle and impair the vehicle’s track guidance, increasing the risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe electrical connector may not be properly insulated, leading moisture to enter into the steering assist system control unit.This could disrupt the transmission of signals in the control unit, resulting in the power-assisted steering being deactivated without warning. This could increase the risk of an accident. Moreover, the improper insulation could also cause a short circuit, creating a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe weld points of a B-pillar reinforcement are not solid enough.This can lead the transfer of the seatbelt forces to the B-pillar to fail. This increases the risk of injury during an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe partition wall may not be properly fastened, and can collapse when the vehicle is loaded.This could adversely affect secure load stowage, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe wheel rims may be faulty which could lead to a loss of vehicle control, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA component of the parking lock system may wear out.As a result, the vehicle may begin to move out of parking position, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Mercedes-Benz Sprinter owners report?
12 of the 38 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches (P00C600, P008992, P017184, P218862). This defect is physically causing raw gasoline to leak into the combustion chambers, oil crankcase, and exhaust tract. The vehicle and all compromised components are fully intact and available for immediate inspection upon request. My life and the…
The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness melted together and caused so much heat in the engine bay that other components touching the thick wiring also have visible melt spots, if it wasn't caught because we got a shock from a metall component of the car and therefore realized there must be a short it could've potentially…
On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted. The vehicle was taken to the dealer, who diagnosed the vehicle with pinion bearing failure and the LIMP Mode failure causing an Emissions issue. The rear axle, air charger GPS, turbo, and oil sensor were all replaced. The vehicle was taken to the dealer and was diagnosed with…
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving approximately 35-40 MPH, the vehicle went into LIMP Mode. The contact was able to shift to neutral and restart the vehicle. The failure reoccurred at approximately 40,000. The failure became more frequent and was recurring every 3,000 to 4,000 miles. The vehicle was taken to the dealer, who diagnosed the vehicle with an inoperable air charger for the turbo charger. The failure persisted, and the vehicle was returned to another dealer, Mercedes-Benz of Arrowhead (9260 W Bell Rd, Peoria, AZ 85382) to be…
I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with original Mercedes spark plugs and Ignition coils. But when I put them in the van had no power and was jerking. It was doing this before I changed them out. It had no power and would barely go up a hill. I researched and seen certain Merecedes Sprinter vans from 2021 to 2023. Had a recall on the fuel…
In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.
I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the factory-installed Mercedes-Benz battery. That non-compliant battery failed in May 2025, leaving us…
In the middle of my merge attempt, the vehicle suddenly braked hard, mimicking the feeling of an emergency stop, There was no cars around me, There was no reason for the auto to stop.
I noticed there was a reall of the front hub assemblies, however my truck must not be on the list of vins affected. I’m not sure where the problem originated, but I just passed over 20k miles and im experiencing signs and symptoms of what that recall would affect, this started a few weeks ago, not getting any better. It just stars vibrating and shaking pretty violently. like a wheels coming off. My father is also experiencing similar issues in is 2022 king ranch with 40k miles. Both trucks, very low mileage shouldn’t show these sort of symptoms yet. I’m not sure if they go hand and hand but it…
The contact owns a 2023 Mercedes-Benz Sprinter 2500. The contact stated that while driving approximately 55-65 MPH, the Crosswind Assist inadvertently activated, causing the front and rear driver's side brakes to activate. The vehicle started swerving. The Crosswind Assist warning light was illuminated. The failure occurred on four separate occasions. The vehicle was taken to the dealer; however, no error codes were retrieved. The dealer determined that the vehicle had recalibrated while driving. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the…
2018 Cx-9 GT that has experienced spider cracking in the upper right corner of the infotainment screen (the cracks are inside the screen). This started after the car sat at the dealers lot in cold temps while waiting for repairs to the engine Feb 2022 (mileage on car at that time as about 36K). Mazda had issues a Service Alert on 2/20/18 in regards to this issue for 2016 - 2018 CX-9's (along with other model of similar years). No mention to me by dealer (who i have taken car to for all service matters from 1st day of purchase). Mazda then issued a Warranty Extension Program letter dated…
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2023 Mercedes-Benz Sprinter: questions owners ask
Is the 2023 Mercedes-Benz Sprinter reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 38 complaints with NHTSA about the 2023 Mercedes-Benz Sprinter; the most common categories were power train (8, 21.1%), engine (7, 18.4%), electrical system (5, 13.2%). There are no safety recalls listed for this model year. 1 mentions a fire.
What are the most common problems with the 2023 Mercedes-Benz Sprinter?
Across 38 owner complaints filed with NHTSA, the categories mentioned most often are power train (21.1% of complaints), engine (18.4% of complaints), electrical system (13.2% of complaints), fuel/propulsion system (13.2% of complaints), forward collision avoidance (10.5% of complaints). One complaint can name several components.
Does the 2023 Mercedes-Benz Sprinter have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2023 Mercedes-Benz Sprinter. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Why does my 2023 Mercedes-Benz Sprinter stall, lose power or shut off while driving?
3 of the 38 owner complaints NHTSA has on file for the 2023 Mercedes-Benz Sprinter (7.9%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "I was facing west in the left turning lane to turn south into my community. The vehicle lost power when I was cutting across oncoming, east bound traffic. The vehicle lost power two more time after that once I was in my community." (NHTSA complaint 11588231, May 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Sprinter
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only; combines NHTSA's entries for SPRINTER 1500 CARGO VAN, SPRINTER 1500 PASSENGER VAN, SPRINTER 2500 12 PASSENGER VAN, SPRINTER 2500 15 PASSENGER VAN, SPRINTER 2500 CARGO VAN (LWB), SPRINTER 2500 CARGO VAN (SWB), SPRINTER 2500 CREW VAN (LWB), SPRINTER 2500 CREW VAN (SWB), SPRINTER 3500 CARGO VAN and SPRINTER 3500 CREW VAN.