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2020 Porsche Cayenne problems, recalls and owner complaints
What the 2020 Porsche Cayenne has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 6safety recalls
- 25owner complaints
- 1crash report
- 0fire reports
- 7%fail the UK MOT
25 complaints, against an average of 22 for the other 14 Porsche Cayenne model years.
Every Porsche Cayenne model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Porsche Cayenne?
The components named most often in the 25 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 Porsche Cayenne owners describe?
Found by reading the text of all 25 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2020 Porsche Cayenne been recalled?
6 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Back Over Prevention: Sensing System: Camera Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Electrical System: Propulsion System: Charging: Cable/Cord: Onboard Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Seats Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Risk: The front passenger air bag may fail to deploy, increasing the risk of injury.
Fix: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Fuel System, Gasoline: Delivery: Hoses, Lines/Piping, And Fittings Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2020 Cayenne Turbo and 2020 Cayenne Turbo Coupe, Turbo S Hybrid and Turbo S Hybrid Coupe vehicles. The fuel line quick connector located in the engine compartment may leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Porsche will notify owners, and dealers will replace the fuel line and quick connector, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA4.
Power Train: Automatic Transmission: Cooling Unit And Lines Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Risk: If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.
Fix: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.
Electrical System: Instrument Cluster/Panel Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Risk: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Fix: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
Is the 2020 Porsche Cayenne recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAThe chassis geometry on the rear axle has deviated in some cases
Risk: During a data analysis with regard to carrying out recall campaign AMA9 we discovered that the chassis geometry on the rear axle has deviated in some cases.
Fix: The chassis setting on the affected vehicles must be checked and corrected if necessary.
UK DVSAScrews securing steering column to steering gear don't meet specifications
Risk: The screws securing the steering column to the steering gear may not meet the required specifications on affected vehicles.
Fix: The steering column screws must be replaced.
UK DVSAThere is a possibility that a crack formation could occur on the engine cylinder bores
Risk: There is a possibility that a crack formation could occur on the engine cylinder bores.
Fix: The engine on the affected vehicles will be replaced.
UK DVSAA possibility that lock nuts were installed on the rear axle trailing arms that were not manufactured according to the required parameter…A POSSIBILITY THAT LOCK NUTS WERE INSTALLED ON THE REAR AXLE TRAILING ARMS THAT WERE NOT MANUFACTURED ACCORDING TO THE REQUIRED PARAMETER FIELD
Risk: A possibility that lock nuts were installed on the rear axle trailing arms that were not manufactured according to the required parameter field.
Fix: The lock nuts on the axle trailing arms of the rear axle must be replaced with nuts manufactured in accordance with the specifications.
UK DVSAThe tightness of the quick connector of the fuel supply line may not be ensured
Risk: The tightness of the quick connector of the fuel supply line may not be ensured.
Fix: The fuel supply line in the engine compartment has to be replaced.
UK DVSADue to faulty software the display logic of the brake wear indicator is not fulfilled sufficiently
Risk: The required display logic of the brake wear indicator is incorrect.
Fix: The instrument cluster must be re-programmed with updated software.
EU Safety GateMisalignment of the chassis geometry on some vehicles leads to improper wheel alignment and uneven tread wear up to the exposure of the…Misalignment of the chassis geometry on some vehicles leads to improper wheel alignment and uneven tread wear up to the exposure of the carcass. This can lead to a loss of driving stability, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe screwed junction of the steering column at the level of the steering unit may be defective due to a production error.As a result, the steering column may detach from the steering unit and cause a failure of the steering system, increasing the risk of an accident. The product does not meet the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 14/07/2021
EU Safety GateThe engine block may crack.This could lead to engine failure, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateStress corrosion cracking may result in increased play between the axle tie rod and the wheel carrier.This could impair the vehicle handling.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateFuel leakage may in certain circumstances occur because of a weak component of the quick-connect fitting on the fuel line.This may give rise to a risk of fire if an ignition source is present.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2020 Porsche Cayenne fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2020, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2020 Porsche Cayenne owners report?
12 of the 25 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
This engine EA839 is the same engine installed in Audi’s and which has a massive engine replacement going on now. It seems that the above engine has what is called piston slap or rocker arm failure which requires a complete engine replacement. The manufacturer knows of this problem and as of yet has not issued a recall leaving the customer with a 20,000 repair cost.
Nearly 25% of the total time I have owned this Certified Pre-Owned vehicle (146 out of 564 days), it has been non-functional and in the shop — roughly 1 out of every 4 days of ownership. I am a [XXX} with a [XXX] child, and I purchased this vehicle as a Certified Pre-Owned (CPO) Porsche — expecting the manufacturer's rigorous inspection and warranty to ensure reliability and safety. Instead, the first breakdown occurred within just 1 month of purchase, and the vehicle has since failed six separate times over 18 months (Feb 2025–Aug 2026), totaling 60+ days out of service, despite extensive…
The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable to trade the vehicle due to the open recall. The local dealer was contacted and confirmed that the software update was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
Porsche dashboard leather shrunk and is bubbling on the entire top where the Airbag sits. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing the entire dashboard! This is a very common issue with Porsche, and a safety concern which seems due to the fact that Porsche did not use the correct adhesive on all most of cars build in the last 10 years. The dashboard is not withstanding normal sun light and this causes a safety issue.
"Engine temperature too high. Park vehicle and allow engine to cool". warning at 50,000 miles which the mechanic says this is a huge problem with all Porsche, Audi and VW due to water coolant changeover valve which fails and also stated that Porsche is aware and should have a "bulletin" open on this issue?
Seat belt and airbag indication lights and sound alarms remain on and notifying on the dashboard regardless of buckling. It will intermittently stop and start as the car is in motion. In the beginning, notification was present then resolved day-to-day. More recently, the alarm is present every drive. Driver was unsure whether or not the notifications were valid or not as the pattern of notification had little consistency. Dealership service later admitted that it was a faulty seat belt buckle and that part had failed internally, but refused to remedy it unless paid for. Car is essentially…
Vehicle: 2020 Porsche Cayenne VIN: [XXX] Mileage: 41,918 Complaint: My 2020 Porsche Cayenne exhibits a significant and repeatable lurching and abnormal braking pattern each time the vehicle decelerates to a stop. The behavior is consistent and pronounced enough to cause me physical motion sickness on every drive. I brought the vehicle to Porsche Bellevue (Bellevue, WA) for diagnosis. The service manager personally rode in the vehicle with me, experienced the lurching behavior firsthand, and acknowledged feeling it. He then stated the vehicle could not be repaired because this is simply how the…
Everytime when vehicle coming to a stop car lurches forward few feets. It just happens when car downshifts from second to first gear transmission pushes you forward few feets, You just need to be very carefull because it can push you into another vehicle or pedastrian. Porsche is aware of it and have a software update in Europe only but not in USA
The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.
hello i have cayenne 2020. this car has 360 surround view camera but its not working correctly. sometime its working sometimes some comeras not working maybe front maybe rear meybe both. as i read rennlist this is porshe forum everyone has same problem porshe in warranty replace modules or cameras but its not working i think its recall issue please help us.
When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage when the car will come to a complete stop. I have to make accommodation for the car lunging forward which is unpredictable because sometimes it’s a subtle surge forward and other times I have no control or idea how far forward the car is going to move. This makes this is especially dangerous when cars…
I applied the gas pedal & the pedal seemed to stick . The vehicle kept accelerating after I took my foot off that pedal to apply brake . Car would slow when brake applied but immediately accelerated and kept increasing (speed was well over 90 mph & climbing ) when brake was released . This happened 3 times before the “stuck”pedal released. Another driver (retired mechanic) had driven the car and had similar experience a week prior and mentioned their experience. I didn’t realize how serious the incident could be. I called dealership but first available service appointment (scheduled) is Feb…
2020 Porsche Cayenne: questions owners ask
Is the 2020 Porsche Cayenne reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 25 complaints with NHTSA about the 2020 Porsche Cayenne; the most common categories were engine (7, 28%), electrical system (5, 20%), power train (5, 20%). There are 6 safety recalls. 1 complaint mentions a crash, 1 injury was reported.
What are the most common problems with the 2020 Porsche Cayenne?
Across 25 owner complaints filed with NHTSA, the categories mentioned most often are engine (28% of complaints), electrical system (20% of complaints), power train (20% of complaints), service brakes (20% of complaints), air bags (12% of complaints). One complaint can name several components.
Does the 2020 Porsche Cayenne have any recalls?
Yes. NHTSA lists 6 recalls for the 2020 Porsche Cayenne; the most recent (campaign 25V896000, 2025-12-19) concerns Back Over Prevention: Sensing System: Camera. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2020 Porsche Cayenne transmission jerk, shudder or shift hard?
4 of the 25 owner complaints NHTSA has on file for the 2020 Porsche Cayenne (16%) describe harsh, jerky or delayed transmission shifting or shuddering. One owner wrote: "Everytime when vehicle coming to a stop car lurches forward few feets. It just happens when car downshifts from second to first gear transmission pushes you forward few feets, You just need to be very carefull because it can push you into another vehicle or…" (NHTSA complaint 11626672, November 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Cayenne
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2020 only; combines NHTSA's entries for CAYENNE, CAYENNE COUPE, CAYENNE COUPE S, CAYENNE COUPE TURBO S E-HYBRID, CAYENNE E-HYBRID, CAYENNE S, CAYENNE TURBO and CAYENNE TURBO S E-HYBRID.