Problem Lookup › Ram › Promaster City › 2015
Car problem report
2015 Ram Promaster City problems, recalls and owner complaints
What the 2015 Ram Promaster City has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 4safety recalls
- 88owner complaints
- 2crash reports
- 1fire report
- 0injuries reported
The most complained-about Ram Promaster City year on file: 88 complaints, against an average of 24 for the other 6 model years.
Every Ram Promaster City model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2015 Ram Promaster City?
The components named most often in the 88 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2015 Ram Promaster City owners describe?
Found by reading the text of all 88 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2015 Ram Promaster City stall, lose power or shut off while driving?14 owners · 15.9%
- Why is the check engine light on in my 2015 Ram Promaster City?7 owners · 8%
- Why does my 2015 Ram Promaster City overheat?5 owners · 5.7%
- Does the 2015 Ram Promaster City have emissions system or DPF problems?4 owners · 4.5%
- Why won't my 2015 Ram Promaster City start?3 owners · 3.4%
- Why do the brakes feel soft, fail or make noise on my 2015 Ram Promaster City?3 owners · 3.4% · Recall 16E039000
Has the 2015 Ram Promaster City been recalled?
4 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Equipment Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment: Other: Labels Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Electrical System: Software Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Electrical System: Software Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
What do 2015 Ram Promaster City owners report?
12 of the 88 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2015 Ram ProMaster 2500. The contact stated that while attempting to drive, the vehicle unexpectedly shut off three times within 30 minutes. The vehicle was restarted after each failure. The vehicle was towed to a local dealer, where it was scheduled for an upcoming diagnostic test. The contact referenced NHTSA Campaign Number: 15V799000 (Electrical System); as the possible cause for the failure; however, the VIN was not included in the recall. The failure mileage was 99,755.
While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car wouldn't start. After cooling down I could start and drive but the same issue would happen intermittently. I took it to AAMCO and they told me that there was a recall for the range sensor and wiring harness (S55/NHTSA 16V-529). When I got to the dealer he said that recall didn't pertain to my vehicle and…
The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure recurred and was repaired an additional two times. During the final repair, the mechanic determined that fluid was leaking from the radiator into the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.
The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was taken to a dealer where it was serviced under an unknown recall; however, soon after the vehicle was repaired, the failure returned. The vehicle was taken back to the dealer and serviced a second time under the same recall. Recently, the contact stated the failure returned, and the vehicle was taken…
Driving 55mph on highway when, the vehicle began to shudder abnormally, resulting in pulling over to the shoulder of the interstate. Took vehicle to mechanic and learned oil coolant housing was leaking. This is a known design flaw by the manufacturer which can lead to engine damage and/or sudden stops of performance while driving.
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode was displayed. The vehicle was taken to the dealer to be diagnosed; however, the dealer had informed the contact that the cause of the failure could not be determined after performing several tests. The vehicle remained stuck in LIMP mode and had remained at the dealer unrepaired for two months. The manufacturer was…
The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the parking brake was engaged, the vehicle rolled…
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experience harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0299, P226C. The vehicle will not accelerate and travels at a max speed of about 5mph. This has happened in traffic every time and has put me and my family, as well as other vehicles, at extreme risk of being in an accident, not being able to accelerate out of the way of oncoming traffic. After several cycles of turning the vehicle off and on, it returns to normal function. The vehicle has been inspected at a Dodge Service station. They determined that the Turbo diesel system…
SHOWING THE FOLLOWING ERROR WHEN STARTING THE CAR - ESC SYSTEM SERVICE, HILL HOLDER. ALSO, THE DIAGNOSTIC TOOL IS SHOWING THE FOLLOWING ERROR CODE: BCM - BODY CONTROLLER WITH U001901 ACTIVE, CAN B - GENERAL ELECTRIC FAILURE. TH ESC SYSTEM SERVICE AND HILL HOLDER ISSUES ARE THE SAME ISSUE WHICH WAS REPORTED IN THE RECALL FOR 2016 RAM PROMASTER ECODIESEL.
WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFRAID THAT THE VAN MIGHT STALL WITH INCOMING TRAFFIC. HE MADE A SAFE EXIT OFF THE FREEWAY. PULLED OVER, TURNED OFF IGNITION AND WAS ABLE TO RESTART THE CAR IN HOPES THAT THE TROUBLE WOULD CLEAR. THE RED SYMBOL ( ! ) DISAPPEARED AND POWER WAS RESTORED. WAS ABLE TO DRIVE BACK TO COMPANY
RECENTLY THIS VEHICLE WAS PARKED ON A SLIGHT INCLINE AND AFTER THE EMERGENCY BRAKE WAS APPLIED THE VEHICLE BEGAN TO ROLL. THIS MODEL VEHICLE DOES NOT HAVE A PARK POSITION FOR THE TRANSMISSION LEVER. NOT SURE WHY THIS VEHICLE DOES NOT HAVE A PARK POSITION BECAUSE WHEN THIS EMERGENCY BRAKE FAILED THERE IS NOTHING TO HOLD THE VEHICLE IN PLACE.
2015 Ram Promaster City: questions owners ask
Is the 2015 Ram Promaster City reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 88 complaints with NHTSA about the 2015 Ram Promaster City; the most common categories were electrical system (28, 31.8%), power train (27, 30.7%), engine (26, 29.5%). There are 4 safety recalls. 2 complaints mention a crash, 1 mentions a fire.
What are the most common problems with the 2015 Ram Promaster City?
Across 88 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (31.8% of complaints), power train (30.7% of complaints), engine (29.5% of complaints), service brakes (11.4% of complaints), fuel/propulsion system (4.5% of complaints). One complaint can name several components.
Does the 2015 Ram Promaster City have any recalls?
Yes. NHTSA lists 4 recalls for the 2015 Ram Promaster City; the most recent (campaign 17V824000, 2017-12-21) concerns Equipment. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2015 Ram Promaster City stall, lose power or shut off while driving?
14 of the 88 owner complaints NHTSA has on file for the 2015 Ram Promaster City (15.9%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Contacted dealer brandon dodge on broadway and was informed they don't have the part and were unable to get the part and to contact them at a later date." (NHTSA complaint 11385304, December 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the check engine light on in my 2015 Ram Promaster City?
7 of the 88 owner complaints NHTSA has on file for the 2015 Ram Promaster City (8%) describe the check engine light coming on. One owner wrote: "Driving down the road at 30mph the check engine light came on again 1 week after dealer fixed the transmission valve body and sensor. this is an on going issue since june of this year. car has been repaired 4 times and still having issues." (NHTSA complaint 11252348, August 2019). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2015 Ram Promaster City overheat?
5 of the 88 owner complaints NHTSA has on file for the 2015 Ram Promaster City (5.7%) describe the engine overheating or coolant loss. One owner wrote: "The car was stopped in the light, the radiator fan came on, it made a sound and then there was a burning smell. the car overheated and i stopped it to cool down. the radiator fan stopped and the car overheated." (NHTSA complaint 11350483, August 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Does the 2015 Ram Promaster City have emissions system or DPF problems?
4 of the 88 owner complaints NHTSA has on file for the 2015 Ram Promaster City (4.5%) describe emissions faults such as DPF, EGR, catalytic converter, AdBlue/DEF or NOx sensor problems. One owner wrote: "I took the vehicle into a ram dealer service center because the 'fill def' light and message remained in the evic even though the def was full. the dealer determined that the issue was the egr cooler, tube and gaskets need replaced." (NHTSA complaint 11359984, September 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2015 Ram Promaster City start?
3 of the 88 owner complaints NHTSA has on file for the 2015 Ram Promaster City (3.4%) describe the car failing to start. One owner wrote: "Van is having electric issues causing all light to flash on dash. and van slows down and will only run at 15 miles an hour .very dangerous. all so will not start sometimes. have had it in shop under warranty for 7 months of the year this year." (NHTSA complaint 11355715, September 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why do the brakes feel soft, fail or make noise on my 2015 Ram Promaster City?
3 of the 88 owner complaints NHTSA has on file for the 2015 Ram Promaster City (3.4%) describe brakes feeling soft, failing, grinding or squealing. 2 related recalls exist: campaign 16E039000 (electrical system: software). The fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. One owner wrote: "Recently this vehicle was parked on a slight incline and after the emergency brake was applied the vehicle began to roll. this model vehicle does not have a park position for the transmission lever." (NHTSA complaint 11169878, January 2019). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Promaster City
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2015 only.