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2019 Ram Promaster City problems, recalls and owner complaints
What the 2019 Ram Promaster City has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 1safety recall
- 5owner complaints
- 1crash report
- 0fire reports
- 2injuries reported
5 complaints, against an average of 38 for the other 6 Ram Promaster City model years.
Every Ram Promaster City model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Ram Promaster City?
The components named most often in the 5 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2019 Ram Promaster City been recalled?
1 U.S. safety recall. Repairs are free at a franchised dealer; some are done over the air.
Exterior Lighting: Turn Signal Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
What do 2019 Ram Promaster City owners report?
4 of the 5 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The entire dash went black and is no longer operational.
The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.
I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I TOOK THE STEERING WHEEL IN THE TEETH , BROKE BOTH MY HANDS. ATTENTION!!! 2019'S ARE NOT YET ON RECALL LIST. PLEASE RESPOND XXXX ACCIDENT (DECEMBER 4, 2019) I CAN ONLY TESTIFY TO MY OWN DIRECT EXPERIENCE WITH VIN/ XXXX. COMMERCIAL VAN 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY…
2019 Ram Promaster City: questions owners ask
Is the 2019 Ram Promaster City reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 5 complaints with NHTSA about the 2019 Ram Promaster City; the most common categories were electrical system (2, 40%), air bags (1, 20%), steering (1, 20%). There is 1 safety recall. 1 complaint mentions a crash, 2 injuries were reported.
What are the most common problems with the 2019 Ram Promaster City?
Across 5 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (40% of complaints), air bags (20% of complaints), steering (20% of complaints), structure (20% of complaints). One complaint can name several components.
Does the 2019 Ram Promaster City have any recalls?
Yes. NHTSA lists 1 recall for the 2019 Ram Promaster City; the most recent (campaign 21V728000, 2021-09-21) concerns Exterior Lighting: Turn Signal. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Check your own Promaster City
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2019 only.