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2020 Ram Promaster City problems, recalls and owner complaints
What the 2020 Ram Promaster City has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 2safety recalls
- 1owner complaint
- 0crash reports
- 0fire reports
- 0injuries reported
1 complaints, against an average of 38 for the other 6 Ram Promaster City model years.
Every Ram Promaster City model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Ram Promaster City?
The components named most often in the 1 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2020 Ram Promaster City been recalled?
2 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Exterior Lighting: Turn Signal Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Service Brakes, Hydraulic: Antilock/Traction Control/Electronic Limited Slip: Control Unit/Module Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
What do 2020 Ram Promaster City owners report?
1 of the 1 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.
2020 Ram Promaster City: questions owners ask
Is the 2020 Ram Promaster City reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 1 complaint with NHTSA about the 2020 Ram Promaster City; the most common categories were structure (1, 100%). There are 2 safety recalls.
What are the most common problems with the 2020 Ram Promaster City?
Across 1 owner complaint filed with NHTSA, the categories mentioned most often are structure (100% of complaints). One complaint can name several components.
Does the 2020 Ram Promaster City have any recalls?
Yes. NHTSA lists 2 recalls for the 2020 Ram Promaster City; the most recent (campaign 21V728000, 2021-09-21) concerns Exterior Lighting: Turn Signal. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Check your own Promaster City
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2020 only.