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2021 Ram Promaster City problems, recalls and owner complaints
What the 2021 Ram Promaster City has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 3safety recalls
- 5owner complaints
- 0crash reports
- 0fire reports
- 0injuries reported
5 complaints, against an average of 38 for the other 6 Ram Promaster City model years.
Every Ram Promaster City model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2021 Ram Promaster City?
The components named most often in the 5 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2021 Ram Promaster City owners describe?
Found by reading the text of all 5 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2021 Ram Promaster City been recalled?
3 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Exterior Lighting: Turn Signal Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Seat Belts Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Service Brakes, Hydraulic: Antilock/Traction Control/Electronic Limited Slip: Control Unit/Module Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
What do 2021 Ram Promaster City owners report?
5 of the 5 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturing. One I could have chalked up to bad luck. Two is just too much of a coincidence to believe that there isn't something wrong with these engines. INFORMATION REDACTED PURSUANT TO THE…
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturing. One I could have chalked up to bad luck. Two is just too much of a coincidence to believe that there isn't something wrong with these engines. INFORMATION REDACTED PURSUANT TO THE…
Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe. The leak was substantial, so I imagine it would lead to a safety issue due to abrupt engine failure. Oil filter was properly installed, verified by independent repair facility. Leak was reproduced / verified by independant repair facility. No warning indicators for the issue.
The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) however, the parts for the recall repair were not yet available. He was informed that if he were to take possession of the vehicle, he would be held liable for any vehicle failure, including any recalls. The vehicle remained in the possession of the dealer and was not serviced. The manufacturer was…
Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front passenger side latch released and front passenger side of rooftop tent opened. I could not see that the tent opened while driving but noticed a change in wind noise and also steering control. I immediately pulled off the highway and observed that the front passenger side of the tent was open and…
2021 Ram Promaster City: questions owners ask
Is the 2021 Ram Promaster City reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 5 complaints with NHTSA about the 2021 Ram Promaster City; the most common categories were engine (3, 60%), equipment (1, 20%), exterior lighting (1, 20%). There are 3 safety recalls.
What are the most common problems with the 2021 Ram Promaster City?
Across 5 owner complaints filed with NHTSA, the categories mentioned most often are engine (60% of complaints), equipment (20% of complaints), exterior lighting (20% of complaints), seat belts (20% of complaints). One complaint can name several components.
Does the 2021 Ram Promaster City have any recalls?
Yes. NHTSA lists 3 recalls for the 2021 Ram Promaster City; the most recent (campaign 21V728000, 2021-09-21) concerns Exterior Lighting: Turn Signal. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Has the 2021 Ram Promaster City had engine failures?
3 of the 5 owner complaints NHTSA has on file for the 2021 Ram Promaster City (60%) describe complete engine failure or a replaced engine. One owner wrote: "Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] ." (NHTSA complaint 11630396, December 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Promaster City
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2021 only.