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2018 Ram ProMaster problems, recalls and owner complaints
What the 2018 Ram ProMaster has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 10safety recalls
- 38owner complaints
- 4crash reports
- 0fire reports
- 0injuries reported
38 complaints, against an average of 63 for the other 10 Ram ProMaster model years.
Every Ram ProMaster model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2018 Ram ProMaster?
The components named most often in the 38 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2018 Ram ProMaster owners describe?
Found by reading the text of all 38 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2018 Ram ProMaster stall, lose power or shut off while driving?3 owners · 7.9% · Recall 18V524000
- Why is the check engine light on in my 2018 Ram ProMaster?3 owners · 7.9%
- Why does my 2018 Ram ProMaster overheat?3 owners · 7.9% · Recall 25V720000
- Why are the ABS and stability control lights on in my 2018 Ram ProMaster?3 owners · 7.9%
Has the 2018 Ram ProMaster been recalled?
10 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Engine And Engine Cooling: Cooling System: Radiator Assembly Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Power Train: Automatic Transmission: Lever And Linkage: Column Shift Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Power Train: Automatic Transmission: Lever And Linkage: Column Shift Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Equipment: Appliance: Air Conditioner Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk: An overheated fan motor increases the risk of a fire.
Fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Equipment Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Seats New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Seats Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Seats Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Electrical System: Wiring: Front Underhood Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Air Bags: Side/Window Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Risk: A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
Is the 2018 Ram ProMaster recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAThe transmission shifter cable could separate
Risk: The transmission shifter cable could separate.
Fix: Replace the automatic transmission shifter cable
What do 2018 Ram ProMaster owners report?
12 of the 38 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for repair. At this time, I have not experienced an obvious operating failure with the vehicle itself. However, the open safety recall remains unresolved, and because no remedy exists yet, the recall cannot be completed. This is my sole work vehicle, and the unresolved recall is preventing lawful…
My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that needs to be recalled before someone get seriously hurt.
The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sensor in this pivot point, so when you release the parking brake, it seems like it is off—but it is not. No indication no warning.. Tire spun and van drove fine until the breaks failed. 100 miles down the road, my rear calipers were glowing red, which caused my rear…
Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which could possibly impact the parking pawl I believe. I have experienced transmission issues for the past 12 months and the Ram dealer in Carson city has identified the same metal debris as seen in recall 44A for 2019-2021 vehicles. I respectfully request that the Office of Defects Investigation consider reviewing this complaint and evaluating whether the scope of the recall should be expanded to include my vehicle. Thank you for your attention to this matter. Please let me know if…
I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately 5000-5500 rpm and the truck lost all Drive gears. I immediately put it in neutral and tried again to put it in drive and nothing happened. I immediately pulled over to the shoulder and shut the truck off. I waited and restarted the truck but the truck did not have any movement in any gear. I had to get it Towed to a local shop.
The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition warning harness needed to be replaced. The vehicle was repaired. The contact researched and found an undisclosed NHTSA recall; however, the VIN was not included. The manufacturer was not notified of the…
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEVERAL TIMES, THE STEVENS CREEK RAM DODGE DEALER IN SAN JOSE TOLD ME , THERE IS A RECALL ON THE COMPUTER CAUSING THE MALFUNTION FOR VEHICLES MFG FROM JULY 2018 TO 2022 , BUT ACCORDING TO MY VIN ITS NOT A RECALL, ONLY THE SHIFT CABLE , VIN [XXX] . HOWEVER MY DATE OF MFG IS JULY 2018 , AND SHOULD TO FALL IN THE RECALL EVENT 44A YES STEVENS CREEK DODGE CHECKED IT , THEY WILL ONLY REPALCE SHIFT CABLE NO WARNING LAMPS COME ON, BUT THE CHECK ENGINE LIGHTS STAYS ON INFORMATION REDACTED…
Driver's side exterior mirror design flaw/failure. Safety of self and others at risk due to lack of visibility in checking for clear rear and lateral traffic. Mirror shakes uncontrollably and or is unable to be adjusted for proper viewing of rear and lateral traffic. Many warranty claims have been submitted through dealerships as well as various online complaints having been issued. No in-dash warning lamps or messages would appear for this type issue. This issue appears to be affecting driver's side mirror only and not passenger side. Symptoms of driver's side mirror failure do exist in…
LT225/75R16 We started experiencing very noticeable vibrations when driving at highway speeds. We brought the van to our dealer for service and they responded "Please replace at least both rear tires. Right rear seems to have ruptured internally?" "Please replace that right rear tire asap." We had the tire removed and you can see the attached photo of the inside of the tire where something has obviously failed. These tires only had about 17,000 miles of use. I still have the bad tire.
THE DOOR LATCH SUDDENLY BECAME COMPLETELY DISABLED. THE DOOR WILL NOT LATCH, SHUT PROPERLY, LOCK OR STAY CLOSED.
THIS IS THE THIRD TIME THAT I HAVE SUBMITTED A COMPLAINT FOR THIS VAN. THERE ARE TWO VISIBILITY PROBLEMS THAT MAKE THIS TRUCK UNSAFE TO OPERATE ON THE HIGHWAYS. FIRST, THE WINDSHIELD DOES NOT EXTEND HIGH ENOUGH TO GIVE A FULL VIEW OF THE ROAD. IT IS PARTICULARLY DIFFICULT TO SEE OVERHEAD TRAFFIC LIGHTS. ONE OF MY EMPLOYEES HAD AN ACCIDENT ON JULY 7, 2018 DUE TO THIS VISIBILITY PROBLEM. IN ORDER TO SEE THE ROAD THE DRIVER MUST ASSUME A BENT OVER POSITION WHICH MAKES IS DIFFICULT TO RESPOND TO EMERGENCY SITUATIONS. THE POSITION ALSO CAUSES BACKACHES AND EXTREME DRIVER FATIGUE. THE DEALERSHIP…
2018 Ram ProMaster: questions owners ask
Is the 2018 Ram ProMaster reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 38 complaints with NHTSA about the 2018 Ram ProMaster; the most common categories were electrical system (11, 28.9%), engine (11, 28.9%), power train (7, 18.4%). There are 10 safety recalls. 4 complaints mention a crash.
What are the most common problems with the 2018 Ram ProMaster?
Across 38 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (28.9% of complaints), engine (28.9% of complaints), power train (18.4% of complaints), visibility/wiper (10.5% of complaints), service brakes (7.9% of complaints). One complaint can name several components.
Does the 2018 Ram ProMaster have any recalls?
Yes. NHTSA lists 10 recalls for the 2018 Ram ProMaster; the most recent (campaign 25V720000, 2025-10-23) concerns Engine And Engine Cooling: Cooling System: Radiator Assembly. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2018 Ram ProMaster stall, lose power or shut off while driving?
3 of the 38 owner complaints NHTSA has on file for the 2018 Ram ProMaster (7.9%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 18V524000 (electrical system: wiring: front underhood). The fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. One owner wrote: "-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating." (NHTSA complaint 11499602, December 2022). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2018 Ram ProMaster?
3 of the 38 owner complaints NHTSA has on file for the 2018 Ram ProMaster (7.9%) describe the check engine light coming on. One owner wrote: "Tl* the contact owns a 2018 ram promaster. when the vehicle was started and shifted into drive, the gear downshifted without warning. also, the check engine warning indicator illuminated. the vehicle was not diagnosed or repaired." (NHTSA complaint 11209739, May 2019). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2018 Ram ProMaster overheat?
3 of the 38 owner complaints NHTSA has on file for the 2018 Ram ProMaster (7.9%) describe the engine overheating or coolant loss. 2 related recalls exist: campaign 25V720000 (engine and engine cooling: cooling system: radiator assembly). The fix: Dealers will replace the cooling fan module and fuse. One owner wrote: "-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating." (NHTSA complaint 11499602, December 2022). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why are the ABS and stability control lights on in my 2018 Ram ProMaster?
3 of the 38 owner complaints NHTSA has on file for the 2018 Ram ProMaster (7.9%) describe ABS, traction or stability control warnings or faults. One owner wrote: "Service lights for ABS, HILL ASSIST, and ESC on frequently emergency brake and ABS failed locking left rear wheel causing tire to explode. repair parts are not readily available van is currently undriveable." (NHTSA complaint 11549515, October 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own ProMaster
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), retrieved October 25, 2026. Model year 2018 only.