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2019 Ram ProMaster problems, recalls and owner complaints
What the 2019 Ram ProMaster has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 9safety recalls
- 60owner complaints
- 2crash reports
- 0fire reports
- 0injuries reported
60 complaints, against an average of 61 for the other 10 Ram ProMaster model years.
Every Ram ProMaster model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Ram ProMaster?
The components named most often in the 60 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2019 Ram ProMaster owners describe?
Found by reading the text of all 60 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2019 Ram ProMaster stall, lose power or shut off while driving?4 owners · 6.7%
- Has the 2019 Ram ProMaster had transmission failures?4 owners · 6.7% · Recall 23V301000
- Why is the check engine light on in my 2019 Ram ProMaster?3 owners · 5%
- Why does my 2019 Ram ProMaster smell of burning or smoke?3 owners · 5%
Has the 2019 Ram ProMaster been recalled?
9 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling: Cooling System: Radiator Assembly Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Back Over Prevention: Sensing System: Camera Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Power Train: Automatic Transmission: Internal: Park Pawl Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Power Train: Automatic Transmission: Lever And Linkage: Column Shift Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Seat Belts: Front: Retractor National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Fix: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Seat Belts: Front: Retractor TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Fix: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Power Train: Automatic Transmission: Lever And Linkage: Column Shift Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Seats New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Is the 2019 Ram ProMaster recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAThe transmission shifter cable could separate
Risk: The transmission shifter cable could separate.
Fix: Replace the automatic transmission shifter cable
What do 2019 Ram ProMaster owners report?
12 of the 60 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2019 Ram Promaster 2500. The contact stated that while the vehicle was parked, there was an abnormal plastic burning odor coming from the vehicle. The contact exited the vehicle, checked under the hood, and discovered that one of the relays was standing up crooked and was melted. The contact associated the failure with NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling) based on online research; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 47,707.
The Future CDJR dealership in Concord, CA failed to remedy FCA safety recall ID 61A / NHTSA Campaign 23V-301 defect and instead introduced a new mechanical binding and shifting failure, creating a severe highway breakdown and rollaway risk. The initial recall repair service of replacing a part (compounder) within the transmission failed. A new transmission was installed and failed as well during vehicle delivery attempt. The vehicle has been with the dealership for 3 weeks at the time of the posting of this complaint. I don't know when or if my vehicle will be roadworthy again.
My van is subject to NHTSA recall 25V-720 (manufacturer recall 67C): a cooling fan module susceptible to premature bearing wear combined with inadequate fuse protection on the 400W fan circuit, which the manufacturer states may lead to a engiine fire. I rent this vehicle out on Outdoorsy, my van is used commercially as a rental and part of their terms and conditions state this vehicle cannot go out if there is a recall notice. I thought for sure lithia would have this solved by this summer. Since August 26, 2025 and also remains incomplete TODAY. Two open safety recalls have run concurrently…
I own a 2019 Ram ProMaster. The vehicle previously received the manufacturer recall repair for the transmission park issue (software update). After the recall repair, the vehicle experienced a safety issue where it would roll freely while in “Park,” as if it were in neutral, even though the dashboard indicated “P.” This created a rollaway risk. This happened August 2025 intermittently. Miles on the vehicle 68k. I recently (4/17/2025) serviced the transmission (approximately 73,000 miles) and found significant internal damage evidence. The transmission fluid was heavily contaminated, and I…
The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2019 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V720000 (Engine and Engine Cooling) and 25V552000 (Back Over Prevention); however, the parts to do the recall repairs not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop the next morning. A repair shop confirmed that the braking system and parking brake were damaged due to lack of proper maintenance prior to sale. The full repair estimate was $1,257.34, but the…
The oil pan for the van was damaged due to debris pick up on the road resulting in a hole, which in turn drained the engine oil and jammed the engine preventing from operation. The lack of protection to the oil pan which is exposed, caused the debris to damage the oil pan. Ford Transit vans have a protection under the oil pan which prevents these type of incidents to happen. This vehicle was taken to the repair shop and they want $18527.10 to fix this problem. A small fix of few hundred should have solved the problem, if the manufacturer had the trouble to think through the design phase.
Emergency brake internal failure caused brake rotors to seize. Rear wheels lock up causing inability to control vehicle. Vehicle only has 19,400 miles. Dealer will provide photos and parts. No warning lights or messages occurred before the failure. There are many reports on road trek owners forum and promaster ram owners forum of this same problem happening to these vehicles with low mileage. Not covered under warranty.
Unintended rapid deployment of the awning after pulling into a rest area. Had to climb up a ladder to manually retract the awning and duct tape the damaged awning to the rail. This could have happened while driving. This has happened to many, many other owners of the Coachmen class B RVs with the Carefree awnings. Upon inspection after returning home, the awning motor's plastic tabs were sheared off and the aluminum end plate was broken & distorted. My awning was not part of any recall as were some other Carefree awnings. This is a safety hazard with potentially life threatening consequences…
Passenger Airbag warning light and alarm goes off every10 -15 minutes. I have had this into multiple Ram dealerships for repair at least 6 times. My warrantee has expired and this is still a problem. The alarm is distracting and annoying along with the airbag not being functional. How can I find relief,this alarm is driving me crazy?
When it rains water runs into the engine compartment and all of my wiring is dripping water. The service manager told me that they see this problem a lot and that they don't know how to fix it. I have looked online and there are many people complaining about this. Most people think it is the cowl leaking on the bottom of the windshield. I feel like if my wiring gets wet enough that I will have a malfunction.
2019 Ram ProMaster: questions owners ask
Is the 2019 Ram ProMaster reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 60 complaints with NHTSA about the 2019 Ram ProMaster; the most common categories were power train (24, 40%), engine (10, 16.7%), engine and engine cooling (7, 11.7%). There are 9 safety recalls. 2 complaints mention a crash.
What are the most common problems with the 2019 Ram ProMaster?
Across 60 owner complaints filed with NHTSA, the categories mentioned most often are power train (40% of complaints), engine (16.7% of complaints), engine and engine cooling (11.7% of complaints), service brakes (10% of complaints), electrical system (8.3% of complaints). One complaint can name several components.
Does the 2019 Ram ProMaster have any recalls?
Yes. NHTSA lists 9 recalls for the 2019 Ram ProMaster; the most recent (campaign 25V876000, 2025-12-17) concerns Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: . Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2019 Ram ProMaster stall, lose power or shut off while driving?
4 of the 60 owner complaints NHTSA has on file for the 2019 Ram ProMaster (6.7%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "There is a known defect of the windshield cowl and compartment not being water tight. The defective cowl and compartment cause water to leak into the engine bay, which saturates the engine and various components." (NHTSA complaint 11595213, June 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2019 Ram ProMaster had transmission failures?
4 of the 60 owner complaints NHTSA has on file for the 2019 Ram ProMaster (6.7%) describe transmission failure, slipping or a replaced transmission. 3 related recalls exist: campaign 23V301000 (power train: automatic transmission: internal: park pawl). The fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. One owner wrote: "The Future CDJR dealership in Concord, CA failed to remedy FCA safety recall ID 61A / NHTSA Campaign 23V-301 defect and instead introduced a new mechanical binding and shifting failure, creating a severe highway breakdown and rollaway risk." (NHTSA complaint 11762535, September 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2019 Ram ProMaster?
3 of the 60 owner complaints NHTSA has on file for the 2019 Ram ProMaster (5%) describe the check engine light coming on. One owner wrote: "The contact owns a 2019 Ram Promaster 3500. The contact stated that while driving on the highway at 70 MPH, there was an abnormal sound coming from the center console. The check engine warning light was illuminated." (NHTSA complaint 11636162, January 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2019 Ram ProMaster smell of burning or smoke?
3 of the 60 owner complaints NHTSA has on file for the 2019 Ram ProMaster (5%) describe a burning smell or smoke. One owner wrote: "The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise." (NHTSA complaint 11698031, November 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own ProMaster
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), retrieved October 25, 2026. Model year 2019 only.