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2023 Ram ProMaster problems, recalls and owner complaints
What the 2023 Ram ProMaster has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 6safety recalls
- 102owner complaints
- 0crash reports
- 6fire reports
- 0injuries reported
102 complaints, against an average of 57 for the other 10 Ram ProMaster model years.
Every Ram ProMaster model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Ram ProMaster?
The components named most often in the 102 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Ram ProMaster owners describe?
Found by reading the text of all 102 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Does the 2023 Ram ProMaster have rust or paint problems?14 owners · 13.7%
- Why does the power steering fail or feel heavy on my 2023 Ram ProMaster?10 owners · 9.8% · Recall 26V621000
- Why does water leak into my 2023 Ram ProMaster?7 owners · 6.9%
- Why does my 2023 Ram ProMaster stall, lose power or shut off while driving?5 owners · 4.9%
- Why does my 2023 Ram ProMaster overheat?4 owners · 3.9% · Recall 25V720000
- Have any 2023 Ram ProMaster vehicles caught fire?4 owners · 3.9%
Has the 2023 Ram ProMaster been recalled?
6 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Steering: Electric Power Assist System Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling: Cooling System: Radiator Assembly Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Back Over Prevention: Sensing System: CameraOver-the-air fix Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Structure: Body: Door Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Seat Belts: Front: Buckle Assembly Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Is the 2023 Ram ProMaster recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSARearview camera visibility
Risk: On affected vehicles the rearview camera may not display an image when reverse is selected.
Fix: On the affected vehicles the radio software will be updated to rectify issue
What do 2023 Ram ProMaster owners report?
12 of the 102 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
My 2023 Ram ProMaster 3500 Van has a fuel leak where the filler-tube goes into the gas tank. I believe others have reported the factory defect & safty hazard. The manufacturer and the dealer will NOT fix it without charging me over $2,500. The vehicle is out of its 3-year, 36,000-mile warranty, but I believe this factory manufacturing defect should be covered. The cost will discourage people from getting it fixed and could lead to major issues later. Jacksonville Chrysler, Jeep Dodge Ram Westside has my vehicle now.
RAM is or was (I hope someone checks) still selling the part with the defective recalled steering assembly for the issue with the corroded wiring harness. My van has been sitting in the shop for nearly a month disabled due to their entire steering system failing from this recalled issue, on top of the two week wait it was disabled waiting for the mechanic to fit it in their schedule. A little over two weeks ago from this day, October 17th, the mechanic ordered that part which makes no sense since the recall occurred at the end of last month yet the company the mechanic was buying from was…
Water intrusion into the electric power steering rack/harness causing failure. The steering wheel was shaking violently and rendering the vehicle completely undrivable. Once the vehicle dried out, the symptoms went away.
Power steering became inoperable requiring force to steer, with pulsing resistance against the direction being turned. Wasn't a large safety concern, as I was trying to maneuver in a parking lot. Happened suddenly.Lights showed power assistant needs serviced. Had it taken to a dealer where it was determined that water intrusion was the cause. Quoted at $6,500. Can't afford that. Had it taken home
This vehicle was a rental RV from Roadsurfer in [XXX]. Electronic issues caused a fault in the ABS brake system that eventually damage the front axle assembly, which was replaced during our vacation. The electronic issue was not addressed so the ABS brake problem continued throughout the trip, causing major safety issues as the brakes kept trying to set while driving at highway speeds. After the repair was completed, we went to an auto repair store to see if we could see codes that were being thrown, and there were multiple codes already present for this issue when we rented the RV. We also…
The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 65 MPH, there was smoke coming from under the hood. Additionally, there was an abnormal burning odor inside the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was confirmed that the failure and extended damages were associated with the unrepaired recall. The contact researched and discovered recalls, NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling) and 25V330000 (Back Over Prevention); that were associated with the VIN. The…
The contact owns a 2023 Ram ProMaster 2500. The contact stated that the emergency control system was inoperable. While driving 3 MPH over a bump in the roadway, the steering wheel locked up. While driving 65 MPH, the failure recurred. Additionally, while reversing, the vehicle stopped suddenly. Prior to and after the failures, an unknown yellow warning light illuminated accompanied by an abnormal dinging sound. Additional warning lights illuminated associated with the steering, hill assist, and emergency control system, and an abnormal brake odor emanated from the vehicle. The contact stated…
Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service ESC", and "Service Hill Assist" all at the same time, and once i got a power steering light. I looked up the issue and found that there is an active preliminary investigation going on for the same issue on the same vehicle, the investigation coded PE26002. Once I handed the vehicle over to the…
Factory-installed Onan generator repeatedly throws fault codes causing complete air conditioning system shutdown. Defect present since early ownership. Three failed repair attempts at authorized Thor Motor Coach dealer La Mesa RV. Generator has never reliably held a load. Creates dangerous condition in extreme heat. Thor Motor Coach has refused to honor warranty.
While operating a 2023 Ram ProMaster 2500 (3.6L V6) for normal commercial use at approximately 39,129 miles, the coolant began bubbling and engine temperature spiked suddenly while driving. The vehicle was immediately parked and towed to an authorized Chrysler Jeep Dodge Ram dealership as it was completely undrivable. This created a serious safety risk as the vehicle lost drivability suddenly on public roads during active commercial operation. Upon teardown the authorized dealer documented: coolant leaking into cylinders 3 and 4, coolant coming out of exhaust, stretched engine bolts, warped…
The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, there was a humming sound coming from the vehicle, and the contact became aware that smoke was coming from the engine compartment. Shortly afterwards, the…
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to the dealer where the wiring harness was replaced; however, the failure returned soon after the repair. The vehicle was taken back to the dealer where several parts including the steering sensor and steering column were replaced; however, the…
2023 Ram ProMaster: questions owners ask
Is the 2023 Ram ProMaster reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 102 complaints with NHTSA about the 2023 Ram ProMaster; the most common categories were steering (40, 39.2%), electrical system (27, 26.5%), engine and engine cooling (16, 15.7%). There are 6 safety recalls. 6 mention a fire.
What are the most common problems with the 2023 Ram ProMaster?
Across 102 owner complaints filed with NHTSA, the categories mentioned most often are steering (39.2% of complaints), electrical system (26.5% of complaints), engine and engine cooling (15.7% of complaints), engine (9.8% of complaints), forward collision avoidance (8.8% of complaints). One complaint can name several components.
Does the 2023 Ram ProMaster have any recalls?
Yes. NHTSA lists 6 recalls for the 2023 Ram ProMaster; the most recent (campaign 26V621000, 2026-09-29) concerns Steering: Electric Power Assist System. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Does the 2023 Ram ProMaster have rust or paint problems?
14 of the 102 owner complaints NHTSA has on file for the 2023 Ram ProMaster (13.7%) describe rust, corrosion or peeling paint. One owner wrote: "While at the dealership service center, the "service electronic power steering" warning light illuminated on the dash and when driven the steering wheel began snapping back, making driving very difficult." (NHTSA complaint 11759574, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the power steering fail or feel heavy on my 2023 Ram ProMaster?
10 of the 102 owner complaints NHTSA has on file for the 2023 Ram ProMaster (9.8%) describe power steering failing, locking up or turning heavy. A related recall exists: campaign 26V621000 (steering: electric power assist system). The fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. One owner wrote: "Due to the loss of power steering the tech at Rainier Dodge of Olympia performed electrical testing per diagnostic chart and found water intrusion into steering harness that has corroded wiring from the body harness into electric steering gear motor/module…" (NHTSA complaint 11753058, July 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does water leak into my 2023 Ram ProMaster?
7 of the 102 owner complaints NHTSA has on file for the 2023 Ram ProMaster (6.9%) describe water leaks into the cabin, sunroof or trunk. One owner wrote: "Water intrusion into the electric power steering rack/harness causing failure. The steering wheel was shaking violently and rendering the vehicle completely undrivable. Once the vehicle dried out, the symptoms went away." (NHTSA complaint 11771750, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2023 Ram ProMaster stall, lose power or shut off while driving?
5 of the 102 owner complaints NHTSA has on file for the 2023 Ram ProMaster (4.9%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Due to the loss of power steering the tech at Rainier Dodge of Olympia performed electrical testing per diagnostic chart and found water intrusion into steering harness that has corroded wiring from the body harness into electric steering gear motor/module…" (NHTSA complaint 11753058, July 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2023 Ram ProMaster overheat?
4 of the 102 owner complaints NHTSA has on file for the 2023 Ram ProMaster (3.9%) describe the engine overheating or coolant loss. A related recall exists: campaign 25V720000 (engine and engine cooling: cooling system: radiator assembly). The fix: Dealers will replace the cooling fan module and fuse. One owner wrote: "EcoFlow unit wires crimped, may be inadequate on size of wire from alternator to EcoFlow unit . Leading to overheating and potential fire danger ." (NHTSA complaint 11725329, March 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Have any 2023 Ram ProMaster vehicles caught fire?
4 of the 102 owner complaints NHTSA has on file for the 2023 Ram ProMaster (3.9%) describe the car catching fire or melting wiring. One owner wrote: "What component or system failed or malfunctioned, and is it available for inspection upon request? The plastic fuel tank failed. It cracked/split open and is actively leaking gasoline." (NHTSA complaint 11769647, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own ProMaster
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), retrieved October 25, 2026. Model year 2023 only; combines NHTSA's entries for PROMASTER, PROMASTER 1500, PROMASTER 2500 and PROMASTER 3500.