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2017 Tesla Model X problems, recalls and owner complaints
What the 2017 Tesla Model X has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 237owner complaints
- 23crash reports
- 1fire report
- 18%fail the UK MOT
237 complaints, against an average of 117 for the other 10 Tesla Model X model years.
Every Tesla Model X model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2017 Tesla Model X?
The components named most often in the 237 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2017 Tesla Model X owners describe?
Found by reading the text of all 237 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2017 Tesla Model X been recalled?
NHTSA lists no safety recalls for the 2017 Tesla Model X as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2017 Tesla Model X recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAWhen the emmc reaches accumulated lifetime wear the customer may experience a blank centre display
Risk: When the eMMC reaches accumulated lifetime wear the customer may experience a blank centre display.
Fix: Ensure current software is installed and upgrade the VCM daughterboard to a 64GB Micron eMMC.
UK DVSASeat may not correctly latch
Risk: The left-side fold-flat second row seat may have a misadjusted cable that controls the recliner mechanisms. Incorrect adjustment may prevent one of the recliners from fully latching.
Fix: On affected vehicles check cable and adjust if necessary.
UK DVSAPassenger airbag will not deployYears estimated
Risk: Due to a firmware error the vehicle's restraint control module will not recognise the passenger seat is occupied. In the event of an accident the passenger airbag will not deploy
Fix: On affected vehicles the updated software will be downloaded to the vehicle. However the installation of the software will immobilise the vehicle and the vehicle keepr should install when the vehicle is suitably parked up. .
UK DVSAParking brake may not release correctly
Risk: An improperly manufactured internal caliper gear may fail. This may cause the EPB not to release and in some circumstances not to apply. An EPB warning light and message should appear.
Fix: On affected vehicles replace the brake caliper.
EU Safety GateDue to defective adhesive bonding, a decorative trim strip may become detached from the vehicle.Consequently, in may fall onto the road, posing a risk to the following traffic
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe cable controlling the adjustment mechanisms for the left-hand seat in the second row could be badly-adjusted.In the event of a crash, this could lead to the backrest moving forwards, increasing the risk of injury for the occupant of the seat.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2017 Tesla Model X fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2017, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2017 Tesla Model X owners report?
12 of the 237 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
I am reporting a safety concern related to the suspension system in my 2017 Tesla Model X. The front tires are rubbing against the wheel arch liner, especially when turning or driving over uneven terrain. I have not made any aftermarket modifications, and the vehicle has been maintained in accordance with Tesla’s recommendations. This issue appears to match the known problem involving front suspension fore link failures documented in NHTSA investigations and prior complaints for 2016–2017 Model X vehicles. While I have not experienced a complete suspension failure, the current symptoms are…
This is the THIRD YEAR in a row that the Suspension System on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension. The problem is the repair this time is estimated to be at $4000, when we have already had this repaired twice for several thousands of dollars. We drive this car very gently, so there is not an issue of us abusing the vehicle. Also, in China, Tesla was forced to recall vehicles over this same issue: Tesla recalls nearly 50,000 Model S and X cars in China over faulty suspension We would like to know…
The Monitor Screen in the middle of the car is not malfunction. It's not working. All the panels on the steering are also not work. the honk is not working. Nothing is working. It could be due to the internet connection.
Now I know it's called Phantom or Ghost Breaking. When in cruise control or in autopilot, in certain highway areas from 65 or 70, it breaks down to 25 mph. Cars behind gets dangerously close, as well as the royal scare face I get! There has been two major updates since I bought it, and it still does the same. Since, more or less, I know the highway spots where it happens, I'm ready for it. However, when traveling elsewhere I'm not that lucky. At those high speeds it cam potential cause harm or even death!
The rear camera freezes when backing up the car. The issue is noted in the latest model years but this issues applies to this model year as well. Please issue a safety recall. Thank you.
I had a reoccurrence of Incident 11609414. After the original incident I had my car towed to the service center and "fixed". I paid out of pocket since my warranty did not cover the problem they claimed that caused my issues. 5 weeks later I had the same issue recur, while out shopping. My car would not shift into park, the emergency brake failed, my seat restraint failed, my airbag failed, my ABS failed, my steering assist failed. I had to stay in my car with my foot on the brake until I could get my car towed to the service center. Had I taken my foot off of the brake my car would have moved…
When driving my car last Friday evening at ~5:45pm PST, I was about 1 mile away from home when alerts popped up on my car including- "Regenerative breaking unavailable", "ABS disabled", "Stability Control disabled", "Traction Control disabled", "Steering Assist reduced", "Automatic Emergency Braking is Unavailable" Front Passenger Safety Restraint System Fault" "Park Assist Unavailable". I drove the last mile to my house and when I pulled into my garage my gear shift would not work to put my car into park. I tried to then do a "soft reset" by holding both buttons on the steering wheel down…
April 2024: Tesla Model X repeatedly failed to download firmware updates, although offered via the car’s UI. The car uses the connected WiFi to download several gigabytes of data every month, but ultimately does not apply any updates. This is a serious safety issue, since it prevents all future software update recalls from being available to this vehicle. May 15, 2024: Tesla failed to fix this issue through remote diagnosis, and requested a service center visit. Tesla engineers diagnosed the vehicle at the Burlingame CA Service Center, and spoke to me on the phone that the root cause was a…
Tesla has failed to update the software on the car as per the recall notice. Tesla is requesting me to pay 2500$ to upgrade the hardware so they can update the recall hardware. I had reached out to Tesla more than three different times and been waiting for more than 4 months for Tesla to provide the resolution for recall which Tesla has failed to provide as yet t no cost. This is a major safely concerns and due to this I am afraid to drive this car.
This year Tesla has a known "acceleration shutter" due to the front CV joints' angle being too sharp causing premature wear. I have been dealing with this issue since the vehicle was new. Tesla has replaced my CV joints 5-7 times and during the repairs they have left bolts out of the vehicle, left bolts loose and damaged the front drive unit so much by bad repair jobs they have had to replace the front drive unit twice. In the most recent episode, the motor mount has cracked and was making a loud banging noise under acceleration and declaration. Most concerning is the fact I found some brake…
While driving CA-17, as is frequently the case, I had to disengage automatic steering several times to correct its poor lane keeping. Much to my surprise, the vehicle stopped maintaining speed, creating a dangerous situation with vehicles behind me as the uphill road caused the vehicle to rapidly decelerate the second I turned the wheel. After experimentation, I discovered that Tesla has completely removed cruise control capabilities from these vehicles unless you completely disable the FSD beta functionality, which makes this vehicle highly unsafe to drive in any environment where autosteer…
This is regarding two Tesla recalls: - NHTSA Recall Number: 23V-838; TC2023-657 - NHTSA Recall Number: 24V-051 As noted in both recalls, they are to be delivered via software updates. My car is currently running version 2022.8.10.16 7477b4ff8e78 which is clearly lower than the version required for both recalls. I have taken my car to service as my software version is not updating. Tesla has refused to comply with the recall and update the software version on my car. It should be noted, although irrelevant for the recalls, that my car is still under manufacturer's extended warranty, which we…
2017 Tesla Model X: questions owners ask
Is the 2017 Tesla Model X reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 237 complaints with NHTSA about the 2017 Tesla Model X; the most common categories were electrical system (68, 28.7%), suspension (57, 24.1%), steering (36, 15.2%). There are no safety recalls listed for this model year. 23 complaints mention a crash, 1 mentions a fire, 58 injuries were reported.
What are the most common problems with the 2017 Tesla Model X?
Across 237 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (28.7% of complaints), suspension (24.1% of complaints), steering (15.2% of complaints), forward collision avoidance (10.1% of complaints), vehicle speed control (5.5% of complaints). One complaint can name several components.
Does the 2017 Tesla Model X have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2017 Tesla Model X. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Why does the infotainment screen freeze, reboot or go black in my 2017 Tesla Model X?
23 of the 237 owner complaints NHTSA has on file for the 2017 Tesla Model X (9.7%) describe the infotainment or touch screen freezing, rebooting or going black. One owner wrote: "Original infotainment MCU1 with upgraded memory continues to not allow service mode to initialize. Also screen goes black with no connectivity to the car from my phone app, no access to temperature control, or GPS mapping." (NHTSA complaint 11489183, October 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
What causes clunking or suspension noise in the 2017 Tesla Model X?
22 of the 237 owner complaints NHTSA has on file for the 2017 Tesla Model X (9.3%) describe suspension clunks, worn parts or air suspension failures. One owner wrote: "This is the THIRD YEAR in a row that the Suspension System on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension." (NHTSA complaint 11676502, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the backup camera not work on my 2017 Tesla Model X?
10 of the 237 owner complaints NHTSA has on file for the 2017 Tesla Model X (4.2%) describe the rearview or backup camera failing or showing a blank screen. One owner wrote: "The rear camera freezes when backing up the car. The issue is noted in the latest model years but this issues applies to this model year as well. Please issue a safety recall. Thank you." (NHTSA complaint 11640046, February 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Model X
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2017 only; combines NHTSA's entries for MODEL X 60D, MODEL X 75D, MODEL X 90D, MODEL X P100D and MODEL X P90D.