Problem Lookup âș Volkswagen âș Atlas Cross Sport âș 2023
Car problem report
2023 Volkswagen Atlas Cross Sport problems, recalls and owner complaints
What the 2023 Volkswagen Atlas Cross Sport has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 6safety recalls
- 19owner complaints
- 1crash report
- 0fire reports
- 0injuries reported
The least complained-about Volkswagen Atlas Cross Sport year on file: 19 complaints, against an average of 94 for the other model years.
Every Volkswagen Atlas Cross Sport model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Volkswagen Atlas Cross Sport?
The components named most often in the 19 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Volkswagen Atlas Cross Sport owners describe?
Found by reading the text of all 19 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2023 Volkswagen Atlas Cross Sport been recalled?
6 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Service Brakes Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Air Bags: Sensor: Occupant Classification: Front Passenger Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Fix: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Suspension: Critical Fasteners Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Risk: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Fix: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Engine And Engine Cooling: Engine: Hard Parts Internal/Mechanical Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Service Brakes, Hydraulic: Foundation Components: Hoses, Lines/Piping, And Fittings Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Risk: A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
Fix: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
Air Bags: Side/Window Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Risk: A delayed air bag deployment can increase the risk of injury.
Fix: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Is the 2023 Volkswagen Atlas Cross Sport recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
EU Safety GateAn incorrectly assembled design engine cover can become detached and come into contact with hot parts of the exhaust turbocharger,âŠAn incorrectly assembled design engine cover can become detached and come into contact with hot parts of the exhaust turbocharger, increasing the risk of the vehicle catching fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Volkswagen Atlas Cross Sport owners report?
12 of the 19 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Daytime Running Lights Failure - 2023 Model with 82,000 miles. Found numerous instances in online forums and social media post about problem. Daytime running light doesn't work which puts at risk Yes, problem has been confirmed. No component has not been inspected. No warnings or messages. Noticed daytime running light was not working.
After noticing an oil leak and blue smoke in my 23 VW atlas, I took it to my local dealership in Tupelo, MS. I realized there was an open recall for the PCV Valve / Oil separator under code 10LP. However, the bad PCV valve also caused the timing chain cover to go bad. The dealership called me back and said VW would not cover this issue. I then called VW to see if they would step in and provide some sort of Goodwill and they denied me. They would not transfer me to a supervisor or provide any written approval that they denied covering the new timing chain cover... the call was superâŠ
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact stated that while seated inside the parked vehicle, the contact became aware of a reflection and exited the vehicle and discovered that the daytime running lights were inoperable. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the headlight assembly needed to be replaced. The headlight assembly was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this problem. However, the problem has never been fixed, and persisted up until the time of the accident. Secondly, the vehicle's navigation system stopped working during the week of July 28th, and this was reported to Rick Case VW on July 30th. Attempts to address the fact that the car's non-workingâŠ
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
MY CAR SHUTS OFF WHILE DRIVING. ALSO I HAVE HAD BRAKE ISSUES. GRINDING NOISE AND LOUD NOISE. THEY RELACED THE BRAKE PADS THAT I HAD TO PAY FOR BECAUSE MANUFACTUR PADS WOULD HAVE CAUSE THE SAME ISSUE. NOW MY CAR IS SHAKING WHILE I BRAKE. THEY SAID I NEED NEW ROTORS. WITH THE CAR SHUTTING OFF WHILE DRIVING IS MY MAIN CONCERN. IT HAS SHUT OFF A TOTAL OF 8 TIME SINCE I HAVE OWNED IT. SHUT OFF RADOMLY ON STREET, PARKING LOTS AND FREEWAY GOING 65MPH. I HAVE MY GRAND CHILDREN IN MY CAR A LOT. SO THERFORE, THIS IS A HIGH RISK SAFETY CONCERN OF MINE.
My car cuts off while driving. For instance, I was at a red light, in the left turning lane, and the light turned green. I pressed the gas and it started going and then just cut off. Luckily there was no car behind me. However, I was halfway in the intersection as cars were coming towards me. I had my 3 year old in the car. This is very dangerous. This is just one incident. When backing out of a parking spot, I will get half way out of the spot and it cuts off. Iâve taken it to the dealership, but they wonât help since they canât duplicate it. I reached out to Volkswagon on Twitter and allâŠ
When car came to a stop at a red light I put my foot on the gas once the light turned green. When I tried to proceed through the light my car was at a complete stall. I had to then place the car in park, power the car off and then power the car back on. The other car behind me almost ran into the back of my car due to the light was green. When I contacted the dealership the service department they told me it was normal and donât worry about it. If it happens again then to bring the vehicle in.
The vehicle simply shuts off with no warning or reason. I should NOT have to explain to anybody how this is a safety hazard to the driver and others around the vehicle. It shuts down while in a car wash and the vehicle is in Neutral. Thus, I have to brake, place the trans in Park then manually restart. The same happens at Stop Lights. All the time this is happening, the vehicle's "Auto On/Auto Off" mode has been manually disabled. VW KNOWS about this issue, although the dealerships like to play dumb, as it has been going on for several years now with still no solution in sight! Had I knownâŠ
UNKOWN Brakes on brand new vehicle are exhibiting behavior that is not normal for a car of this size and relatively young age (miles). Measurably loud brake noise based on manufactures choice of materials in components leave concern on overall safety of brake system based on generally considered (except by dealer / manufacturer of course) unexpected behavior of vehicle braking system.
Multiple issues since purchasing the vehicle in 01/2023. - First evening in the driveway all of the windows went down. The vehicle was not running. This has happened two other times. - I went out to me vehicle one day and the back tailgate had opened on its own. - One day I went out to the vehicle to put something in the back. Opened the hatch and the vehicle started "bucking" and would not stop. This lasted approximately 5 minutes. - Multiple times the vehicle will make a loud POP sound (sounds like a gunshot) and then I lose all media volume. Sometimes it will come back on if I park the carâŠ
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2023 Volkswagen Atlas Cross Sport: questions owners ask
Is the 2023 Volkswagen Atlas Cross Sport reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 19 complaints with NHTSA about the 2023 Volkswagen Atlas Cross Sport; the most common categories were engine (6, 31.6%), air bags (5, 26.3%), electrical system (3, 15.8%). There are 6 safety recalls. 1 complaint mentions a crash.
What are the most common problems with the 2023 Volkswagen Atlas Cross Sport?
Across 19 owner complaints filed with NHTSA, the categories mentioned most often are engine (31.6% of complaints), air bags (26.3% of complaints), electrical system (15.8% of complaints), service brakes (15.8% of complaints), exterior lighting (10.5% of complaints). One complaint can name several components.
Does the 2023 Volkswagen Atlas Cross Sport have any recalls?
Yes. NHTSA lists 6 recalls for the 2023 Volkswagen Atlas Cross Sport; the most recent (campaign 25V434000, 2025-06-30) concerns Service Brakes. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2023 Volkswagen Atlas Cross Sport stall, lose power or shut off while driving?
3 of the 19 owner complaints NHTSA has on file for the 2023 Volkswagen Atlas Cross Sport (15.8%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "My car shuts off while driving. also i have had brake issues. grinding noise and loud noise. they relaced the brake pads that i had to pay for because manufactur pads would have cause the same issue. now my car is shaking while i brake." (NHTSA complaint 11590253, May 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Atlas Cross Sport
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only.