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2013 Volkswagen CC problems, recalls and owner complaints
What the 2013 Volkswagen CC has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 5safety recalls
- 148owner complaints
- 7crash reports
- 0fire reports
- 30%fail the UK MOT
148 complaints, against an average of 74 for the other 5 Volkswagen CC model years.
Every Volkswagen CC model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2013 Volkswagen CC?
The components named most often in the 148 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2013 Volkswagen CC owners describe?
Found by reading the text of all 148 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2013 Volkswagen CC been recalled?
5 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Unknown Or Other Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags: Frontal: Driver Side: Inflator Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline: Delivery: Fuel Pump Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags: Frontal: Driver Side: Inflator Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air Bags: Frontal Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Is the 2013 Volkswagen CC recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSATakata Front airbag
Risk: The function of the driver airbag inflators can degrade due to air and moisture ingress.
Fix: Replace airbag
EU Safety GateThe propellant in the driver airbag may deteriorate over time.If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe propellant in the driver airbag may deteriorate over time.If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe driver airbag's gas generator may be faulty, resulting in uncontrolled inflation and the release of metal fragments.This increases the risk of injuries to the occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe propellant can deteriorate due to high humidity and temperature variations.In the event of an accident in which the front airbag is deployed, this could result in fragments from the inflator housing coming loose and injuring the vehicle’s occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2013 Volkswagen CC fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2013, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2013 Volkswagen CC owners report?
12 of the 148 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not…
The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.
The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 15V483000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 115,000.
REGARDING THE ONGOING INVESTIAGTION FOR FAILED REPLACEMENT OF THE CLOCK SPRING RECALL. (NHTSA ACTION NUMBER: EA18003). TWO WEEKS AGO, WHILE TURNING INTO A PARKING SPOT MY STEERING WHEEL MADE A DISCERNING CLICKING SOUND. AFTER RETURNING TO MY CAR I NOTICED AN AIRBAG ERROR AS WELL AS ALL CONTROLS ON THE STEERING WHEEL NOT FUNCTIONING INCLUDING THE HORN. SINCE THEN THESE PROBLEMS HAVE REMAINED. I HAVE CHECKING MY VIN TO SEE IF THE PREVIOUS OWNER HAD THE CLOCK SPRING REPLACED FOR THE RECALL BUT THERE ARE NONE. I PRESUME THAT THE REPLACEMENT CLOCK SPRING IS FAULTY JUST LIKE THE ONE THAT WAS…
FAILURE OF THE INLET MAIFOLD FOUND FROM CHECK ENGINE LIGHT. IT HAS HAPPENED TWICE 2 YEARS APART. ONE AT APPROX.92000 AND AGAIN AT 111000
DRIVING HOME ON THE FREEWAY THE ENGINE STARTED MAKING ABNORMAL NOISE (TICKING). CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND LET THEM KNOW I WAS BRINGING IT IN TO BE CHECKED OUT. ON THE WAY THERE THE ENGINE STOPPED RUNNING AND I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. SEVERAL DAYS LATER DEALERSHIP CALLED AND TOLD ME THE TIMING CHAIN BROKE AND CATASTROPHICLY DESTROYED THE ENGINE. PURCHASED THE VEHICLE CERTIFIED USED WITH 25,578 MILES. AT THE TIME OF THE ENGINE FAILURE IT HAD 62,569 MILES. THE TIMING CHAIN THAT DESTROYED THE ENGINE PREMATURELY FAILED. I HEARD ABOUT A CLASS ACTION…
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MICHAEL VOLKSWAGEN (6061 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-7504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE, FUEL PUMP, AND HIGH PRESSURE FUEL PUMP NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL ONLY COVERED THE FUEL PUMP MODULE. THE…
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V148000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER (NAPLETON'S VOLKSWAGEN OF ORLANDO, 12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 634-9221) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS…
SOMETHING IN THE FRONT LEFT WHEN I GET SPEED OVER 55 MILES
ONE TIME IN THE HIGHWAY SPEED MAY BE 80 MILES SOME BODY FRONT ME TRY TO STOP QUICKLY AND WHEN I TRY TO USED THE BREAK DOESN'T HELP ME, NO BREAK AND I GET LEFT ROUTE IN THE SHOULDER BECAUSE I HAVEN'T BREAK SYSTEM
WHEN I TRY TO START MY CAR, MY STEERING STARTS SHAKING BADLY FOR 30 SECONDS. THE WHOLE CAR IS SHAKING AS WELL. AFTER THE SHAKING, THE STEERING FREEZES AND LOCKED. THE RED STEERING WORKING SIGN SHOWS UP. I CANNOT DRIVE THE CAR AT ALL. THE SAME ISSUE HAS BEEN WIDELY REPORTED BY MANY VW CUSTOMERS ONLINE. YOU CAN FIND SEVERAL VIDEOS ON YOUTUBE. VW DEALERS TOLD ME THEY CANNOT FIX IT AND REFUSED TO REPLACE IT AS WELL.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A GROCERY STORE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER HAND THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DIAGNOSIS WAS…
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2013 Volkswagen CC: questions owners ask
Is the 2013 Volkswagen CC reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 148 complaints with NHTSA about the 2013 Volkswagen CC; the most common categories were air bags (89, 60.1%), engine (19, 12.8%), electrical system (17, 11.5%). There are 5 safety recalls. 7 complaints mention a crash, 5 injuries were reported.
What are the most common problems with the 2013 Volkswagen CC?
Across 148 owner complaints filed with NHTSA, the categories mentioned most often are air bags (60.1% of complaints), engine (12.8% of complaints), electrical system (11.5% of complaints), fuel/propulsion system (10.8% of complaints), steering (5.4% of complaints). One complaint can name several components.
Does the 2013 Volkswagen CC have any recalls?
Yes. NHTSA lists 5 recalls for the 2013 Volkswagen CC; the most recent (campaign 18V329000, 2018-05-16) concerns Unknown Or Other. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2013 Volkswagen CC stall, lose power or shut off while driving?
15 of the 148 owner complaints NHTSA has on file for the 2013 Volkswagen CC (10.1%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Vehicle recall has been pending remedy since 08/16/2017, in which my car loses power while in motion and stalls. going on approximately 8months with still no solution, this is very serious and dangerous." (NHTSA complaint 11090422, April 2018). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the airbag light on in my 2013 Volkswagen CC?
11 of the 148 owner complaints NHTSA has on file for the 2013 Volkswagen CC (7.4%) describe airbag warning lights or airbag faults. 3 related recalls exist: campaign 18V148000 (air bags: frontal: driver side: inflator module). The fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. One owner wrote: "We had the passenger air bag replaced due to a recall, ever since the dash lights, air bag and others have been coming on, now they stay on all the time. the vw garage said it was the passenger occupant detection module." (NHTSA complaint 11111066, July 2018). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own CC
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2013 only.