Problem Lookup âș Volkswagen âș Eos âș 2014
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2014 Volkswagen Eos problems, recalls and owner complaints
What the 2014 Volkswagen Eos has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 3safety recalls
- 40owner complaints
- 0crash reports
- 0fire reports
- 16%fail the UK MOT
40 complaints, against an average of 31 for the other 4 Volkswagen Eos model years.
Every Volkswagen Eos model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2014 Volkswagen Eos?
The components named most often in the 40 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2014 Volkswagen Eos owners describe?
Found by reading the text of all 40 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2014 Volkswagen Eos been recalled?
3 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Unknown Or Other Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags: Frontal: Driver Side: Inflator Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Air Bags: Frontal: Driver Side: Inflator Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Is the 2014 Volkswagen Eos recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSATakata front drivers or passenger airbag replacement
Risk: Urgent Safety Warning â Do Not Drive Your Vehicle Our information shows your vehicle was originally allocated to or used for an extended period of time in a region with a climate zone considered to as HIGH RISK. Issue: The front airbag in your VW vehicle contains an ageing inflator propellant that may explode when deployed due to long-term exposure to heat and humidity. Risk: If the airbag inflator explodes metal fragments may be ejected causing life-threatening or fatal injuries to anyone in the vehicle.
Fix: The front airbag must be replaced. Immediate Action Required: Stop driving your vehicle immediately. Contact the Takata Stop Drive helpline at 0113 526 9646 (MONDAY to FRIDAY 9:00AM to 5:00PM to arrange your recall service.
UK DVSATakata Front airbag
Risk: The function of the driver airbag inflators can degrade due to air and moisture ingress.
Fix: Replace airbag
EU Safety GateThe propellant in the driver airbag may deteriorate over time.If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe propellant in the driver airbag may deteriorate over time.If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe driver airbag's gas generator may be faulty, resulting in uncontrolled inflation and the release of metal fragments.This increases the risk of injuries to the occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe propellant can deteriorate due to high humidity and temperature variations.In the event of an accident in which the front airbag is deployed, this could result in fragments from the inflator housing coming loose and injuring the vehicleâs occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2014 Volkswagen Eos fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2014, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2014 Volkswagen Eos owners report?
12 of the 40 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
When pushing the driver side seat belt into the buckle, it instantly unlatched buckles. Yea it can be inspected. If in a car accident the driver could be seriously injured or fatally injured. I contacted Germain Westerville, Ohio who informed me itâs not under warranty and it would be $500 - $600 dollars. Contacted corporate who said itâs out of warranty but will have a supervisor call my on December 16,2025 It has not been inspected by police or insurance, itâs the only car I have to drive not sure how police are going to respond to that. No warning whatâs so ever. I did try spraying WD40âŠ
The contact owns a 2014 Volkswagen EOS. The contact stated that while operating, a burning odor was present inside the cabin of the vehicle. Later, while operating the vehicle, the front driver's side seat became extremely hot, causing the driver's back and legs to become burned. The contact indicated that the burn injuries would later require medical treatment. The contact indicated that the sweater worn was also charred, and a small burn hole was present in the sweater. The contact discovered a burn hole and exposed heater filament on the back section of the front driver's seat and a burntâŠ
I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so the drive could make sure they were not running over any small children on the ground and when that element fails and it falls on deaf ears here to make them fix that and their know faulty cameras, is the NHTSA going to take responsibility for the dead child that wasnât yours so you would be lookingâŠ
1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is only 4â10â 3) yes it has been confirmed by an independent service center, certified by Volkswagen. They confirmed that the wires have broken and a new camera is needed. This is a very common issue. 4) no the component has not been inspected. FromâŠ
The clockspring on the car went out. This mean all steering wheel controls donât work, but more importantly, the air bags do not work either. We were told by the dealer the clocksprings are on back order and have been since November 2021. There are 8500 already on back order. We were told it could be 6 months to a year before the part is available. Dealership says VW wonât allow them to do loaners, VW says itâs up to the dealership. Iâm the meantime, my 24 year old is driving around with no air bags.
Mid December 2021 the airbag light displayed and all functions on steering wheel quit working to include horn, cruise control, and all other buttons that interface with phone, radio and computer. After daughter returned from college 1st week of February 2022 was the first date available and is when the vehicle was seen by Volkswagen of Little Rock. Service Manager [XXX] reported the Clockspring was faulty and this is a manufacturer defect that is covered fully by Volkswagen, however, the Clockspring has been on back order since February and after calling every 2 weeks and calling againâŠ
Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag
The Clockspring is a recalled item⊠Took the car in for repair in early February. They (Little Rock Volkswagen) said them and continue to say the part is on back order (and there is over 4000 on back order) and cannot tell me when the part will be in. I called VW corporate and filed a complaint, they said the back order problem is between the dealer and the part manufacturer⊠On a recalled item? This is unacceptable. The airbag light is on but they tell me my daughter is safe. That there is not an airbag problem⊠But if there was I guess she just wouldnât know⊠VolksWagon needs to own thisâŠ
The clockspring in my 2014 VW Eos failed on January 17, 2022. It was brought into the Alexandria, VA VW dealer who confirmed the problem and that the clockspring was under extended warranty due to known problems on January 19, 2022. However, the part was unavailable and no ETA was available, so I brought the car back home. As of April 19, 2022, Volkswagen continues to have no ETA for this part despite ongoing communication on my part. The vehicle has no working driver's side airbag or horn, which is a safety risk. Vokswagen continues to state that they are awaiting an ETA from theirâŠ
WHILE DRIVING ON HWY AT APPROX. 50 MPH, AUTOMATIC TRANSMISSION SHIFTED BY ITSELF TO NEUTRAL. UNABLE TO SHIFT BACK TO DRIVE, PULLED OVER AND USING BREAKS WAS ABLE TO STOP VEHICLE ON EMERGENCY LANE. WAS ABLE THEN TO CHANGE GEAR TO PARK. TURN OFF CAR AND START AGAIN. CALLED MECHANIC WHO HAD PREVIOUSLY HEARD OF NEUTRAL SWITCH VW ISSUES. THIS EOS ONLY HAS 26,000 MILES AND IS 4 YRS OLD SINCE PURCHASED NEW. THUS STILL COVERED BY POWERTRAIN WARRANTY UNTIL APRIL 2019. DEALERSHIP DIAGNOSIS CALLS FOR A $1525 SHIFT LEVER WITH MULTI-SWITCH (INCLUDES NEUTRAL SWITCH) REPLACEMENT REPORTEDLY NOT COVERED BY ANYâŠ
WHILE DRIVING ON A HIGHWAY THE GLASS SUNROOF JUST EXPLODED. IT SENT GLASS FLYING BUT IT DID NOT HIT ANY CARS BEHIND ME. THERE WERE NO OVERPASSES WHEREBY SOMEONE COULD HAVE THROWN AN OBJECT TO BREAK THE GLASS. MY WIFE AND I WERE NOT INJURED BECAUSE, THANKFULLY, THE INSIDE COVER WAS NOT OPEN OR WE WOULD HAVE BEEN SEVERELY INJURED AS WE WERE AMAZED AT THE SHARP PIECES THAT STAYED ON THE INSIDE OF HE SUNROOF. THEY WERE LIKE DAGGERS AND COULD NOT BELIEVE THAT VOLKSWAGEN WOULD NOT USE SAFETY GLASS. VOLKSWAGEN REPAIRED THE SUNROOF WITHOUT ANY CHARGE BUT INSISTED THERE WAS NO PROBLEMS REPORTED ABOUTâŠ
WHILE DRIVING AT APPROX. 30 MPH <1 MILE FROM HOME THE TRANSMISSION SUDDENLY DOWNSHIFTED INTO FIRST GEAR, AND MY WIFE WAS THROWN INTO THE STEERING WHEEL AS THE SEATBELT DID NOT CATCH. THE CAR WAS DRIVEN HOME AT 10 MPH AND PARKED. I DROVE IT AROUND THE BLOCK APPROX. 30 MINUTES LATER AND EXPERIENCED THE SAME THING FROM 25 MPH ON A NEIGHBORHOOD STREET. AGAIN, THE SEATBELT DID NOT RESTRAIN ME WHEN THE CAR SUDDENLY DOWNSHIFTED. IN BOTH CASES, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE TRANSMISSION MALFUNCTION INDICATOR CAME ON. HAD THIS OCCURRED AT HIGHWAY SPEED THE RESULTS COULD HAVE BEENâŠ
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2014 Volkswagen Eos: questions owners ask
Is the 2014 Volkswagen Eos reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 40 complaints with NHTSA about the 2014 Volkswagen Eos; the most common categories were air bags (31, 77.5%), electrical system (4, 10%), forward collision avoidance (2, 5%). There are 3 safety recalls. 1 injury was reported.
What are the most common problems with the 2014 Volkswagen Eos?
Across 40 owner complaints filed with NHTSA, the categories mentioned most often are air bags (77.5% of complaints), electrical system (10% of complaints), forward collision avoidance (5% of complaints), power train (5% of complaints), seat belts (2.5% of complaints). One complaint can name several components.
Does the 2014 Volkswagen Eos have any recalls?
Yes. NHTSA lists 3 recalls for the 2014 Volkswagen Eos; the most recent (campaign 18V329000, 2018-05-16) concerns Unknown Or Other. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why is the airbag light on in my 2014 Volkswagen Eos?
3 of the 40 owner complaints NHTSA has on file for the 2014 Volkswagen Eos (7.5%) describe airbag warning lights or airbag faults. 2 related recalls exist: campaign 18V148000 (air bags: frontal: driver side: inflator module). The fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. One owner wrote: "Tl* the contact owns a 2014 volkswagen eos. while driving approximately 50 mph, the driver's side air bag warning indicator illuminated." (NHTSA complaint 11186073, March 2019). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Eos
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2014 only.