2015 Volkswagen Golf SportWagen problems, recalls and owner complaints

Rear spring broke just like VW Campaign Code: 42J2 / 42J3 / 42J5, but I am being told my VIN isn't covered.

The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The vehicle was taken to an independent mechanic, who determined that the camshaft module and variable valve timing (VVT) gears needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,900.

PTC auxiliary heater core connection point failure . It was reported that the wrong type of metal was used for the main electrical connection point for this part causing significant over heating further leading to melting and burning plastic. This then introduces potentially dangerous fumes into the vehicle cabin via the HVAC system. If unaddressed this would likely cause fire damage. The problem has been reproduced by multiple vehicle owners and happens during cold conditions as it supplies heat to the cabin prior to the engine hitting optimal operating temperatures. No warning messages or…

Clock spring failure at 10 years 1400000 miles causing airbag light to come on. Airbag in steering wheel presumably doesn't work properly. The car has been looked at by a dealership who quickly confirmed clock spring failure, but falls outside of VW warranty replacement for this vehicle. There was no warning prior to failure of the clock spring.

Engine fire due to exhaust equipment malfunction, if it was not attended to or noticed quickly it could lead to loss of control of vehicle, causing injury or death to occupants or other motorists. This occurred after having a recall completed.

I brought my 2015 Volkswagen (with only 50,000 miles) to Island Volkswagen in NY for a fuel system recall repair. Before this, the car had no fuel smell, no leaks, and was driving normally. Immediately after the recall work, I began smelling fuel. The dealership told me the fuel line is leaking and needs to be replaced. I never had this issue before, and it’s clearly related to the repair they performed. I’m now being told I must pay $550 out of pocket for something I believe was caused by their handling of the fuel system during the recall. This is a serious safety concern. If I drive this…

In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, check engine light, and a flashing glow plug light on the dashboard. Despite multiple visits and repairs at Sheehy Volkswagen of Springfield, these issues persist, particularly in sub-freezing temperatures. Upon independent inspection of the engine compartment, I found multiple exposed wires, broken wires, and poorly repaired broken wires. The most significant concerns are as follows: Repeated DPF Issues: Over the last three years, the DPF warning and related issues have recurred…

The contact's partner owns a 2015 Volkswagen Golf Sportwagen. The contact stated that while driving at approximately 30 MPH, he observed that the air bag warning light was illuminated. The contact also heard an abnormal soft clicking sound in the cabin while turning the steering wheel to the left or to the right. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V483000 (Air Bags); however…

The emissions modification calibration by Volkswagen causes the coolant to be exposed to elevated temperatures due to higher exhaust gas recirculation (EGR) use to control emissions. These elevated higher temperatures degrade the coolant faster than designed and lead to precipitates falling out of solution in the factory filled G13 coolant. This causes buildup and deposits to form throughout the cooling system, particularly in the heater core which can block proper coolant flow & lead to coolant system failure, specifically of hoses associated with the heater core. When these fail the engine…

The hood release doesn’t work and cannot access anything in the engine bay. No oil changes until the hood can be opened. Clear recall due to the danger of not being able to open. The handle inside the car broke by attempting to open the hood.

The contact owns a 2015 Volkswagen Golf. The contact stated that while driving at an undisclosed speed, the stick shift was inoperable. The vehicle was taken to the dealer where it was diagnosed with a failed rear axle and coil springs. The contact was informed that the rear axle and coil springs needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 50,000.

Thermostat housing and water pump are leaking coolant. It is available for inspection. It can cause my engine to overheat and/or fail while being used. It has been confirmed by a dealership. It has not been inspected by the police, manufacturer, or insurance company. There have been occasional reports of low coolant, and the coolant drains significantly faster than expected especially in cold weather (e.g. needing to fill coolant every 7 days). It was first repaired in 2019, and has since failed again.