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2012 Volkswagen Jetta problems, recalls and owner complaints

What the 2012 Volkswagen Jetta has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.

  • 8safety recalls
  • 527owner complaints
  • 24crash reports
  • 7fire reports
  • 35%fail the UK MOT

527 complaints, against an average of 171 for the other 14 Volkswagen Jetta model years.

Every Volkswagen Jetta model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2012 Volkswagen Jetta?

The components named most often in the 527 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Electrical System144 (27.3%)
  2. Engine88 (16.7%)
  3. Fuel/Propulsion System52 (9.9%)
  4. Power Train50 (9.5%)
  5. Steering44 (8.3%)
  6. Service Brakes41 (7.8%)
  7. Air Bags35 (6.6%)
  8. Fuel System35 (6.6%)

What symptoms do 2012 Volkswagen Jetta owners describe?

Found by reading the text of all 527 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2012 Volkswagen Jetta been recalled?

8 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.

Service Brakes, Hydraulic: Foundation Components: Master Cylinder Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart. NHTSA campaign 20E064000 · September 23, 2020 · Risk and fix

Risk: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Fix: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

Unknown Or Other Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements. NHTSA campaign 19V679000 · September 25, 2019 · Risk and fix

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Electrical System: Ignition: Anti-Theft: Control Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park." NHTSA campaign 19V615000 · August 22, 2019 · Risk and fix

Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Fix: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Air Bags: Frontal Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag. NHTSA campaign 15V483000 · August 4, 2015 · Risk and fix

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Suspension: Rear Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash. NHTSA campaign 14V656000 · October 20, 2014 · Risk and fix

Risk: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Fix: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

Engine And Engine Cooling: Engine The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail. NHTSA campaign 14E007000 · March 7, 2014 · Risk and fix

Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Fix: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Fuel System, Diesel VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE. NHTSA campaign 11V490000 · October 3, 2011 · Risk and fix

Risk: DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

Fix: VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Engine And Engine Cooling: Exhaust System VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG. NHTSA campaign 11E036000 · September 8, 2011 · Risk and fix

Risk: IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.

Fix: DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Is the 2012 Volkswagen Jetta recalled in the UK or Europe?

Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.

UK DVSAStarter motor may malfunction and overheat Recall R/2018/062 · Mar 7, 2018 · built Mar 2011 to Nov 2011 · Risk and fix

Risk: On vehicles with diesel engines and stop/start system the starter motor may be permanently activated because the return spring in the solenoid switch is bent or broken. If the permanent current supply to the starter motor is not noticed overheating of the component with local scorching damage and a vehicle fire is possible.

Fix: Recall the vehicles that are likely to be affected and replace the solenoid switch.

Check on GOV.UK

UK DVSADirectional control may be lost Recall R/2015/002 · Jun 8, 2015 · built Oct 2011 to Aug 2013 · Risk and fix

Risk: On vehicles with torsion beam rear axle the trailing arm of the rear axle can be deformed in a rear impact of the vehicle or when reversing too quickly over a relatively high obstacle (such as very high kerbs). If this deformation or pre-damage is not recognised a trailing arm of the rear axle can suddenly break later because of the related weakening of the rear axle.

Fix: On vehicles which have been involved in a rear impact or reversed at speed over a high obstacle. The trailing arm of the torsion beam rear axle is checked for accident damage and replaced if necessary. In other instances a brace plate will be fitted to the trailing arms.

Check on GOV.UK

EU Safety GateCars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general…Cars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general public. There is a possibility that certain safety systems of these cars are not correctly modified for street use. Alert A12/00222/20 · reported by Germany · Feb 21, 2020 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

How often does the 2012 Volkswagen Jetta fail its MOT?

35.2% of 1,280 MOT tests in 2023 on Volkswagen Jettas first registered in 2012 were a fail0.8 points worse than the average car of the same age
  1. Suspension52%
  2. Lights and electrics29%
  3. Brakes21%
  4. Tyres21%
  5. Visibility (windscreen, wipers, mirrors)10%
  6. Body, chassis and structure8%

Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2012, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.

What do 2012 Volkswagen Jetta owners report?

12 of the 527 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

On the day the issue occurred, I went to work as usual. When I finished work and tried to leave, my vehicle wouldn't start. I had the vehicle towed to a repair shop to determine what was wrong. After inspecting the vehicle, I was informed that the issue could only be properly repaired by a dealership. My vehicle has now been at the dealership for approximately one month, and I have been without my car for this entire period. This has created a significant inconvenience and has made it difficult for me to get to work, handle my daily responsibilities, and maintain my normal routine.
Steering, WheelsNHTSA complaint 11768618 · Oct 2, 2026
A microswitch malfunction. My car will not lock and while I am driving it there is clicking on the doors for locking and unlocking. My night lights will not shut off when I park the vehicle. There is a pinging noise when the vehicle is shut off and in park and the door is open with no lights on.
Electrical SystemNHTSA complaint 11744027 · Jun 14, 2026
The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect the battery cable. The contact feared the vehicle might catch on fire. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The vehicle was taken to the dealer; however, the contact was informed that pre-existing repairs needed to be performed before the…
Steering, Electrical SystemNHTSA complaint 11675172 · Jul 21, 2025
I recently bought vehicle seen there is a recall
Power Train, Service Brakes, EngineNHTSA complaint 11648429 · Mar 15, 2025
Clock spring went out and would have failed to deploy the airbags if i was in an accident. there was no notification that said it went out. NHTSA campaign number - 15V483000
Air BagsNHTSA complaint 11618327 · Oct 6, 2024
Cp4 high pressure fuel pump will self-destruct causing little pieces of metal to go throughout the fuel system and causing thousands in repair lots of manufacturers are doing recalls to this pump but nothing for Volkswagen I have contact the dealer no help if you go online thousands of people it's complaining about the CP4 high pressure fuel pump it has a design flaw from factory and needs to be corrected
Fuel/Propulsion SystemNHTSA complaint 11614705 · Sep 15, 2024
I was looking at the GMC Duramax diesel and it has the same problem as the Volkswagen Jetta TDI fuel pump failure due to American Diesel in the pump is designed for foreign diesel which is very expensive to repair can we please have some help with this where they can come out with a replacement pump that can resist American diesel
Fuel/Propulsion SystemNHTSA complaint 11607161 · Aug 7, 2024
I was driving on the road going up a hill and my fuel was just alittle low about 120 miles my car sputtered and died and didn't start back up stuck on the road with barley any gaurd rail so I'm partially in the lane and I got it looked at and my high pressure fuel pump failed and sent metal scrapes all throughout my fuel system so it's estimated around 10k to replace I got told it's because the pump barley lost fuel and it uses that to lubricate itself so somthing as simple as one of the pumps going out and this problem can occur or a slight short im just reporting because many others have had…
Unknown Or Other, Fuel System, Diesel, Electrical SystemNHTSA complaint 11595644 · Jun 21, 2024
A bolt holding my CV Joint backed out causing the bracket between two of the bolts to come lose. The bracket then swung as I drove a created a hole in my transmission. This caused me to lose transmission fluid and damage my transmission. My car has only been serviced at VW certified dealers so I am very disappointed with this issue
Power TrainNHTSA complaint 11577827 · Mar 17, 2024
I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now i cannot take my key out like a regular person, I have to flick my key a certain way out anytime i want to turn my car off.(even mechanics have a hard time…
Steering, Power Train, EngineNHTSA complaint 11563924 · Jan 6, 2024
ABS module controlling the Anti-Lock brake system has failed. I am told there is a recall for earlier models of this car for the very same issue but not for 2012 model year. This is a safety issue that is very expensive to fix and primarily by the dealer requiring factory programming of a new expensive ABS module
Service BrakesNHTSA complaint 11553518 · Nov 4, 2023
The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fir saving fuel. Today the car stop at highway n I almost got killed by sudden stopped. I got panicked couldn't think about anything then push the start it worked again. I Google myself, there are many same problems n reports for 2012 vw jetta. Please help me what I should do. Last year The vw dealer couldn't find anything wrong but there is some problem
Power Train, Unknown Or Other, EngineNHTSA complaint 11431481 · Sep 2, 2021

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2012 Volkswagen Jetta: questions owners ask

Is the 2012 Volkswagen Jetta reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 527 complaints with NHTSA about the 2012 Volkswagen Jetta; the most common categories were electrical system (144, 27.3%), engine (88, 16.7%), fuel/propulsion system (52, 9.9%). There are 8 safety recalls. 24 complaints mention a crash, 7 mention a fire, 17 injuries were reported.

What are the most common problems with the 2012 Volkswagen Jetta?

Across 527 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (27.3% of complaints), engine (16.7% of complaints), fuel/propulsion system (9.9% of complaints), power train (9.5% of complaints), steering (8.3% of complaints). One complaint can name several components.

Does the 2012 Volkswagen Jetta have any recalls?

Yes. NHTSA lists 8 recalls for the 2012 Volkswagen Jetta; the most recent (campaign 20E064000, 2020-09-23) concerns Service Brakes, Hydraulic: Foundation Components: Master Cylinder. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.

Why does my 2012 Volkswagen Jetta stall, lose power or shut off while driving?

68 of the 527 owner complaints NHTSA has on file for the 2012 Volkswagen Jetta (12.9%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "This is my 4th volkswagen jetta 2.5L I've own that has had the same issue with the charging system the car would just shut off while driving due to dead battery almost causing an accident this needs to be addressed 2011 to 2018" (NHTSA complaint 11658596, May 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why won't my 2012 Volkswagen Jetta start?

22 of the 527 owner complaints NHTSA has on file for the 2012 Volkswagen Jetta (4.2%) describe the car failing to start. One owner wrote: "On the day the issue occurred, I went to work as usual. When I finished work and tried to leave, my vehicle wouldn't start. I had the vehicle towed to a repair shop to determine what was wrong." (NHTSA complaint 11768618, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the check engine light on in my 2012 Volkswagen Jetta?

20 of the 527 owner complaints NHTSA has on file for the 2012 Volkswagen Jetta (3.8%) describe the check engine light coming on. One owner wrote: "Fuel line leak. this leak is not only occurring in diesel based engines. while driving the check engine light appeared as it appeared there was obvious stress on the vehicle causing the car to stall & the car struggled to maintain momentum prior to the stall." (NHTSA complaint 11245599, August 2019). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the airbag light on in my 2012 Volkswagen Jetta?

18 of the 527 owner complaints NHTSA has on file for the 2012 Volkswagen Jetta (3.4%) describe airbag warning lights or airbag faults. A related recall exists: campaign 15V483000 (air bags: frontal). The fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. One owner wrote: "The key is getting stuck and can not be removed. can not turn vehicle on or off because the key will not turn. the vehicle was stationary on a city street. the other problem is that the airbag light is continually on." (NHTSA complaint 11339770, July 2020). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.

Why does my 2012 Volkswagen Jetta idle rough, misfire or hesitate?

16 of the 527 owner complaints NHTSA has on file for the 2012 Volkswagen Jetta (3%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "I was on my way to work at 3 am i jumped on the freeway and my vehicle lost acceleration and started sputtering back and forth i was able to pull aside to get away from the freeway the car then sped up on its own i put my foot on the pedal to see if i could…" (NHTSA complaint 11300251, January 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own Jetta

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2012 only.

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