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2025 Volvo EX90 problems, recalls and owner complaints

What the 2025 Volvo EX90 has been recalled for and what owners report, from official government data. Updated November 2, 2026.

  • 3safety recalls
  • 74owner complaints
  • 2crash reports
  • 0fire reports
  • 1injury reported

The most complained-about Volvo EX90 year on file: 74 complaints, against an average of 7 for the other 1 model year.

Every Volvo EX90 model year with its number of owner complaints. Pick a year to compare.

Buying a 2025 Volvo EX90? Get the pre-purchase checklist →

What goes wrong with the 2025 Volvo EX90?

The components named most often in the 74 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Electrical System38 (51.4%)
  2. Fuel/Propulsion System14 (18.9%)
  3. Power Train10 (13.5%)
  4. Forward Collision Avoidance9 (12.2%)
  5. Lane Departure9 (12.2%)
  6. Vehicle Speed Control9 (12.2%)
  7. Service Brakes8 (10.8%)
  8. Engine4 (5.4%)

What symptoms do 2025 Volvo EX90 owners describe?

Found by reading the text of all 74 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2025 Volvo EX90 been recalled?

3 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.

Structure: Body: Hatchback/Liftgate: Support Device/Strut Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop. NHTSA campaign 25V654000 · September 30, 2025 · Risk and fix

Risk: A tailgate that suddenly drops can hit a person, increasing the risk of injury.

Fix: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

Exterior Lighting: Headlights: Concealment Devices Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving. NHTSA campaign 25V071000 · February 7, 2025 · Risk and fix

Risk: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.

Fix: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.

Seats: Critical Fasteners Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly. NHTSA campaign 24V869000 · November 19, 2024 · Risk and fix

Risk: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.

Fix: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.

Is the 2025 Volvo EX90 recalled in the UK or Europe?

Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.

UK DVSAPOT Separation Recall R/2025/425 · Oct 31, 2025 · built Jan 2024 to Aug 2024 · Risk and fix

Risk: On affected vehicles there is a risk the tailgate could close rapidly and cause injury due to a production issue with the Power Operated Tailgate (POT) drive units.

Fix: Replace both Power Operated Tailgate (POT) drive units.

Check on GOV.UK

UK DVSAHeadlamp SW Recall R/2025/040 · Feb 11, 2025 · built Aug 2023 to Jan 2025 · Risk and fix

Risk: There is a potential risk that the headlamp hammer could temporarily close over the low/high beam lighting modules. Should this occur visibility will be reduced for a period of 2-3 seconds before it is restored.

Fix: Over the air software update the modified software can also be downloaded at a franchised Volvo retailer if preferred/requested

Check on GOV.UK

UK DVSA2nd Row Seat Bolts Recall R/2024/462 · Nov 27, 2024 · built Jun 2024 to Sep 2024 · Risk and fix

Risk: Volvo Cars investigations have identified that there is a potential risk that one or more of the fixation bolts for the 2nd row seats may have been torqued incorrectly at the factory. In the event of an impact this may increase the risk of injury.

Fix: Volvo retailer will inspect and if necessary re-torque all fixation bolts for the 2nd row seats.

Check on GOV.UK

EU Safety GateThe tailgate lifting arms may separate when opening or closing the tailgate.Years estimatedThe spring inside the arms can rapidly release from the mechanism and the tailgate could fall freely, which can lead to injury. Alert SR/03572/25 · reported by Portugal · Oct 17, 2025 · Measures

Measures: Type of economic operator taking notified measure(s): Distributor; Category of measure(s): Recall of the product from end users; Date of entry into force: 02/10/2025

View on EU Safety Gate

What do 2025 Volvo EX90 owners report?

12 of the 74 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

I am reporting repeated total electrical failures in my 2025 Volvo EX90 that create a serious safety concern, particularly regarding access to and escape from the vehicle. The vehicle has repeatedly become completely unresponsive, with the dashboard, headlights and interior lights dead. In the latest incident, this occurred approximately 15 minutes after parking at home. The alarm sounded for around 10 minutes before stopping, but the vehicle remained completely dead. The key fob, key card and Volvo app could not restore access. A roadside technician jump-started the vehicle through its 12V…
Electrical SystemNHTSA complaint 11771914 · Oct 18, 2026
My car is a Volvo EX90 and it is totally electric. Twice in the past 6 weeks the car has died, once I was driving and an electric and brake warning came on and told me to stop the car. I pulled over immediately and the car never worked again-- it would not turn on and it has been "bricked" for the past 21 days. I was in the middle of a 4 lane street which is very dangerous, luckily there was an entrance to a church where I pulled over because the car immediately died thereafter. If I would have been on the highway when this occurred I could have died. The first time the car "bricked" it failed…
Power Train, Electrical System, Service BrakesNHTSA complaint 11771579 · Oct 16, 2026
Center screen goes black when driving. Driver display goes black when driving leaving me without speedometer or any data as everything is on those 2 screens. Misaligned passanger door that doesnt open properly. Dealership has fixed trim piece but not the alignment of the door. I have been back to the dealer several times - I bought the car XXX, it has spent at least 3 months in the shop. Volvo corporate on XXX said "At this time we do not have information on a permanent fix. Please rest assured that our technicians work on software updates to improve the infotainment center as well as the…
Electrical System, Structure, Forward Collision AvoidanceNHTSA complaint 11766662 · Sep 24, 2026
On September 3rd 2026, my wife was driving our 2025 Volvo EX90 Ultra (approx.1560 miles) with our three children, ages 1, 4, and 6, in the vehicle when the air conditioning failed completely. Outside temperatures were over 100°F in Austin, Texas. The EX90 has a large glass panoramic roof, and the cabin heated rapidly once the AC stopped cooling. This created an extremely dangerous situation for young children. Along with the AC failure, the vehicle made a rumbling noise every 5–10 seconds and its charging was limited. Because these symptoms occurred together, I am concerned the fault may…
Electrical System, Unknown Or OtherNHTSA complaint 11766759 · Sep 24, 2026
My husband and I were driving with our [XXX] son on the southbound [XXX] in the fast lane. There was some traffic so we were not traveling too fast, but in the fast lane nonetheless. An error message came on the screens indicating there was a critical electrical failure. At that moment, my husband realized that the car’s acceleration was no longer working. We went to turn on our hazard lights and those did not work either (as they are solely in the computer panel and not a separate mechanical button). Thankfully we were able to safely make our way to the side of the highway to wait for a tow…
Electrical System, Fuel/Propulsion SystemNHTSA complaint 11765121 · Sep 17, 2026
Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners. Problem has been confirmed by the dealer. Volvo seems to be aware of the issue, as this is a common failure point according to other Volvo EX90 owners. Warnings that occur is a red illuminated light near the charge port when it is unable to…
Electrical System, Fuel/Propulsion SystemNHTSA complaint 11762140 · Sep 4, 2026
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became completely unresponsive. The exterior door handles also stopped functioning normally. My nanny was unable to open the rear doors from outside to remove the children and had to climb through the front seats into…
Power Train, Electrical System, EngineNHTSA complaint 11761485 · Sep 2, 2026
While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and everything seemed fine. It happened again a few minutes later so we started to head back home. But the real issue happened a minute or so after the second fault - the fault cleared itself and all of a…
Electrical System, Vehicle Speed Control, Fuel/Propulsion SystemNHTSA complaint 11758132 · Aug 20, 2026
I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.
Electrical System, Vehicle Speed Control, Forward Collision AvoidanceCrashNHTSA complaint 11756276 · Aug 11, 2026
The contact owns a 2025 Volvo EX90. The contact stated that while exiting a parking lot, the contact selected drive(D); however, the vehicle reversed instead and crashed into a pole. There was no warning light illuminated prior to the failure. The contact stated that when the vehicle was being towed, the tow truck driver selected reverse(R) to reverse, and the rearview camera failed to display an image. The vehicle sustained damages to the rear bumper, and the pole was damaged. Volvo Roadside Assistance was contacted, and the vehicle was towed to a dealer. The contact stated that the vehicle…
Power TrainCrashNHTSA complaint 11745991 · Jun 23, 2026
The One Pedal Drive function (regenerative braking) intermittently deactivates without warning after startup. This issue has occurred multiple times under normal driving conditions. When the accelerator is released, expected deceleration does not occur, resulting in reduced braking response. No warning indicates that the system has disengaged, and it appears to deactivate without any driver input. This unexpected change in braking behavior creates a safety risk by increasing stopping distance and requiring immediate corrective driver action to maintain control of the vehicle.
Service BrakesNHTSA complaint 11741767 · Jun 3, 2026
Multiple times I have gotten a "Park assistance fault - book a service" message while driving and the parking sensors stop working. The issue temporarily resolves itself only to reoccurring several days later. Took to service and they replaced the car computer and said they could to replicate the issue after replacing the computer. Now a week later and the issue has re-occurred twice again.
Lane Departure, Back Over PreventionNHTSA complaint 11741674 · Jun 2, 2026

2025 Volvo EX90: questions owners ask

Is the 2025 Volvo EX90 reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 74 complaints with NHTSA about the 2025 Volvo EX90; the most common categories were electrical system (38, 51.4%), fuel/propulsion system (14, 18.9%), power train (10, 13.5%). There are 3 safety recalls. 2 complaints mention a crash, 1 injury was reported.

What are the most common problems with the 2025 Volvo EX90?

Across 74 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (51.4% of complaints), fuel/propulsion system (18.9% of complaints), power train (13.5% of complaints), forward collision avoidance (12.2% of complaints), lane departure (12.2% of complaints). One complaint can name several components.

Does the 2025 Volvo EX90 have any recalls?

Yes. NHTSA lists 3 recalls for the 2025 Volvo EX90; the most recent (campaign 25V654000, 2025-09-30) concerns Structure: Body: Hatchback/Liftgate: Support Device/Strut. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.

Why won't my 2025 Volvo EX90 charge?

12 of the 74 owner complaints NHTSA has on file for the 2025 Volvo EX90 (16.2%) describe charging failures, slow charging or charge port faults. One owner wrote: "Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current." (NHTSA complaint 11762140, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does the infotainment screen freeze, reboot or go black in my 2025 Volvo EX90?

5 of the 74 owner complaints NHTSA has on file for the 2025 Volvo EX90 (6.8%) describe the infotainment or touch screen freezing, rebooting or going black. One owner wrote: "The vehicle supports a feature to reset the display computer by holding the play/pause button for approximately 45 seconds." (NHTSA complaint 11693256, October 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the air conditioning not blowing cold in my 2025 Volvo EX90?

4 of the 74 owner complaints NHTSA has on file for the 2025 Volvo EX90 (5.4%) describe the air conditioning not cooling or failing. One owner wrote: "Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current." (NHTSA complaint 11762140, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does my 2025 Volvo EX90 stall, lose power or shut off while driving?

3 of the 74 owner complaints NHTSA has on file for the 2025 Volvo EX90 (4.1%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph." (NHTSA complaint 11758132, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does the backup camera not work on my 2025 Volvo EX90?

3 of the 74 owner complaints NHTSA has on file for the 2025 Volvo EX90 (4.1%) describe the rearview or backup camera failing or showing a blank screen. One owner wrote: "When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible." (NHTSA complaint 11747111, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own EX90

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved November 2, 2026. Model year 2025 only. How these reports are made.

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