C1494 fault code: what 6 Jeep owners reported

1. Start/stop light always comes on since I purchased the vehicle in 2024 2. Svc 4wd light is always on within the past several months 3. Vehicle System Report indicates 10 items needs attention including the DTCM 4. Receiving error code C1494 for PTU Symptoms: A. Vibrating floor bed at left drivers side foot B. Slipping and sliding in the rear tires. The VIN has been excluded from all safety recalls, but I am experiencing a severe failure of the AWD/4WD. The dealership that I bought it from will not assist me in paying because my car was excluded. I have all the signs of a failed PTU.

My 2019 Jeep Cherokee experienced a Power Transfer Unit (PTU) failure that matches the known PTU recall defect, even though my VIN is not currently listed. The first code that appeared was C1494‑07, which is the recall‑related DTC. Cochran Jeep in Natrona Heights performed the recall software update and cleared the code. They told us that if the code returned, initial diagnostics would then cost a minimum of 190. The code did not initially return after the software upgrade. Several days afterwards, a SVC 4WD reappeared. During our state inspection, our trusted garage (Performance Auto) scanned the vehicle and found a new error code: C14A7‑97. Further inspection revealed metal shavings…

…Check for DTC C1494-07 (PTU Fork). ➢ If C1494-07 is set, replace the PTU. ➢ If no code C1494-07 is set, return the vehicle to the customer. Unfortunately, Without vehicle completing the recall, we can not replace PTU under recall. Except of call with Stellantis: February 27th. Now um the revision was not out yet. Uh, it was released March 18th. So on March 18th, it was a while. Yeah. If the vehicle arrives at the dealership with a PTU and uh dealership diagnosed and recommends that the PTU needed to be replaced 1st prior to doing the software update, it will be covered. It's on the revision. Okay. Okay, so I just want to make sure everything is clear and straightened out, so Colleen, don't…

The 4WD service light keeps coming on and off in my 2019 Jeep Cherokee Latitude Plus. The obd2 code c1494-92 displays. This is directly related to a Power Transfer Unit (PTU) issue. There was a recall issued in January of 2025 (recall 01C). However, I am being told that my VIN is not covered under this recall. I contacted the manufacturer (Jeep) and there were not able to give me a reason why the 01C recall does not cover my vehicle. The NHTSA referred me to the manufacturer. But I keep getting the runaround and nobody is providing me a clear answer on this issue.

4WD Warning light illuminated during normal driving. 4WD system inactive creating unsafe driving condition in Michigan winter weather. Vehicle taken to Jeep Service center and found C1494-92 active fault code. Performed PTU fork recalibration and fault went away, vehicle returned to owner. Within 2 days, 4WD Warning light illuminated again. 4WD system inactive again creating unsafe driving condition in Michigan winter weather. Vehicle returned to same Jeep Service center and same C1494-92 active fault code found. Now fix changed to PTU replacement, very expensive and time consuming service. From first visit to second visit, warranty expired so customer was responsible for PTU replacement…

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train). The contact stated that during routine maintenance, information pertaining to a "Do Not Drive" recall, and diagnostic trouble codes: C1417-97 and C1494-07 were retrieved. The contact stated that while taking the vehicle to a dealer, the contact noticed clunking sounds coming from the infotainment system surrounding area. The vehicle was taken to the dealer, where it was diagnosed that the PTU had failed and needed to be replaced, but the parts were not available. The vehicle was then taken to the residence of the contact's sister and was parked. The manufacturer was…