Fault Code Lookup › Powertrain codes › P2837

P2837 Powertrain · generic range, no listed definition

P2837 fault code: what 9 Ford owners reported

P2837 sits in the generic powertrain range (engine, transmission, fuel and emissions), but its SAE definition is not in CarHooq's list, so this page shows only what owners reported. What it meant in practice is below, from 9 complaints owners filed with NHTSA. Updated November 9, 2026.

  • 9owner reports
  • 1car model
  • 0mention a crash
  • 0mention a fire
  • 2012–2018model years

Which cars get code P2837?

Every model whose owners mentioned P2837 in a complaint, most reports first. Each year opens that car's full problem report. Popular models collect more reports because more of them are on the road.

Where does P2837 show up?

By brand

  • Ford9

Component the owner filed it under

  1. Power Train8 (88.9%)
  2. Engine2 (22.2%)
  3. Visibility/Wiper1 (11.1%)
  4. Electrical System1 (11.1%)

Is there a recall for P2837?

The others concern the component owners file this code under (Power Train) on the same cars; they may or may not relate to the code. Recall repairs are free; check your VIN at nhtsa.gov/recalls.

Power Train: Manual Transmission Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. NHTSA campaign 26V376000 · June 9, 2026 · Affected cars

2018 Ford Focus, 2017 Ford Focus, 2016 Ford Focus. Full risk and remedy on each car's report.

Power Train: Manual Transmission Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. NHTSA campaign 18V845000 · November 28, 2018 · Affected cars

2018 Ford Focus, 2017 Ford Focus, 2016 Ford Focus. Full risk and remedy on each car's report.

Power Train: Manual Transmission Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had… NHTSA campaign 18V169000 · March 12, 2018 · Affected cars

2016 Ford Focus. Full risk and remedy on each car's report.

What happened when owners saw P2837?

9 of the 9 reports, spread across the models above, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

…The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.
2016 Ford FocusPower Train, EngineNHTSA complaint 11640594 · Feb 4, 2025
While changing a dead battery, the vehicle's transmission control module (TCM) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. DTC codes P2837 and P287B were present indicating a shift fork failure. The dual-clutch transmission (DPS6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the TCM software is flawed. The…
2017 Ford FocusPower TrainNHTSA complaint 11628590 · Dec 3, 2024
Purchased car 9/30 and have driven less than 3600 miles. Engine slow to accelerate, also revving up while at a stop light, lurching forward, lagging, and recently on 1/3 not drive able and had to be towed. Engine light on with codes P2837 and P287B. Two different garages (1. Fritz Ford and McNairs Auto) have diagnosed this vehicle to have a defective TCM freezing up gears, causing transmission failure. Notified Ford Motors in MI, they advised me to submit a report to NHTSA to help. Repair cost is 8600.00 at McNairs, 9600.00 at Fritz Ford in Riverside, CA No warranty on this car! Please help!
2018 Ford FocusElectrical System, Unknown Or Other, EngineNHTSA complaint 11565792 · Jan 16, 2024
Transmission went out when car overheated. First it would not go in reverse but then none of the gears work. Took to ford dealer advised the clutch was out then was told transmission needs to be replaced. Was getting error code p2837 and p287B.
2018 Ford FocusPower TrainNHTSA complaint 11520826 · May 7, 2023
WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.
2017 Ford FocusPower TrainNHTSA complaint 11385308 · Dec 28, 2020
…GOT THE ERROR CODE P2837. FORD STILL WANTS TO CHARGE ME TO DIAGNOSE. WHEN I TRY TO CALL AND TALK ABOUT HOW THIS CAR DOESN'T SEEM SAFE ENOUGH TO HAVE EVEN SOLD AND ASK ABOUT THE RECALLS THEY ACT LIKE IT'S A ONE IN 1 BILLION THING AND KEEP CONNECTING ME TO DIFFERENT DEPARTMENTS WHERE I JUST GET AN ANSWERING MACHINE. NOT RIGHT
2014 Ford FocusPower Train, Visibility/WiperNHTSA complaint 11233215 · Jul 18, 2019
BOUGHT THE CAR USED IN MAY. IT DROVE FINE FOR THE FIRST MONTH AND NOW THE CHECK ENGINE LIGHT COMES ON WITH A CODE FOR THE TRANSMISSION. THE CAR HESITATES AND SHUTTERS WHEN YOU START FROM A STOP AND WHEN YOU GET GOING IT FEELS LIKE IT SHIFTS INTO NEUTRAL, RPM GOES REAL HIGH AND THEN SHIFTS HARD. THE CODE THAT POPS UP IS P2862, P2831, P2832, P2837, AND P285F. FOR 2 OF THEM THE CODE IS SHIFT FORK A AND B POSITION CIRCUIT SHIFT, AND THE OTHERS SAY NO DEFINITION FOUND.I DON'T KNOW WHAT TO DO FROM HERE.
2012 Ford FocusPower TrainNHTSA complaint 10736140 · Jul 23, 2015
MONDAY JUNE 1ST AFTER CLEARING THE CODES FROM THE PREVIOUS INCIDENT 2 DAYS PRIOR AND TAKING A FEW SHORT DRIVES AROUND TOWN ON SUNDAY THE VEHICLE TRANSMISSION SEEMED TO BE OPERATING NORMALLY SO MONDAY I DROVE TO AUBURN AT 5 AM AND HAD NO ISSUES. COMING HOME AT ABOUT 1:30 IT STARTED TO EXHIBIT THE SAME SYMPTOMS FROM SATURDAY SO I GOT OFF THE FREEWAY AND WITHIN A FEW BLOCKS HAD INTERMITTENT NO POWER TO THE WHEELS, GIVING IT GAS JUST REVVED THE ENGINE, I MANAGED TO LIMP IT INTO A PARKING LOT WITH THE TRANSMISSION GOING IN AND OUT. HOOKING UP MY OBD2 COMPUTER I GOT THE FOLLOWING CODES: P2862, P2837, P2862 (AGAIN) AND P287B. I DID NOTICE ON BOTH DAYS IT FAILED THAT THE TRANSMISSION WOULD NOT GO…
2013 Ford FocusPower TrainNHTSA complaint 10723136 · Jun 3, 2015
…THE NEXT MORNING MY DIAGNOSTIC COMPUTER (A CAN OBD2) DETECTED THE DTC CODES P2862 AND P2837 AND THE CAR IS APPARENTLY WORKING NORMALLY AFTER CLEARING THE CODES AND DRIVING AROUND THE BLOCK.
2013 Ford FocusPower TrainNHTSA complaint 10722493 · May 31, 2015

P2837: questions drivers ask

What does code P2837 mean?

P2837 sits in the generic powertrain range (engine, transmission, fuel and emissions), but its SAE definition is not in CarHooq's list, so CarHooq shows only what owners reported. 9 owners reported it to NHTSA, most often for the Ford Focus (9); their reports describe what happened.

Which cars get code P2837 most often?

In NHTSA owner complaints, P2837 is mentioned most for the Ford Focus (9), across 1 model and model years 2012 to 2018. Popular models collect more reports because more of them are on the road.

Is there a recall for code P2837?

No NHTSA recall text names P2837 directly. 3 recalls on the cars that report this code concern the same component owners name most (Power Train); they may or may not relate to the code. Check your VIN at nhtsa.gov/recalls.

What should I do if my car shows P2837?

Write down when the code appeared and what the car did (warning lights, loss of power, noises, speed, weather). Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer or independent workshop to read the stored freeze-frame data before anyone clears the code, and keep the repair order. If the car loses power in traffic, stop driving it. CarHooq does not diagnose: these are owner reports and official recall notices, not repair advice.

How this page was made

CarHooq read the text of every owner complaint filed with NHTSA for 19 US and European brands (model years 2012 onwards) and picked out the diagnostic trouble codes owners wrote down. This page lists every mention of P2837. The code is in a generic range but its standard definition is not in CarHooq's list, so CarHooq shows only what owners reported. Nothing here is a diagnosis. More answers: the fault code FAQ. Data: NHTSA Office of Defects Investigation (public domain), retrieved November 9, 2026. How CarHooq reports are made.

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